SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year
Designed for customers with SonicWall E-Class solutions, SonicWall E-Class Support 24x7 delivers the enterprise-class support features and quality of service that enterprise companies require to keep their networks running smoothly and efficiently.
Designed for customers with SonicWall E-Class solutions, SonicWall E-Class Support 24x7 delivers the enterprise-class support features and quality of service that enterprise companies require to keep their networks running smoothly and efficiently.
Direct access - 24x7x365 access to a team of highly-trained senior support engineers
Telephone/web-based support - 24x7x365 telephone and Web-based technical support
Software/firmware update - for all software and firmware updates and upgrades
Hardware replacement - advance exchange for replacement of defective hardware
Support tools - access to SonicWall's electronic support tools
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Tech Specs
General
Service Included
Replacement
Full Contract Period
1 year
Details
Service & Support
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - web support - 1 year
New releases update - 1 year
Extended service agreement - replacement - 1 year
Technical support - e-mail consulting - 1 year
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