Logitech Select is a comprehensive four year service plan that delivers reliability, continuity, and peace of mind for the enterprise. It provides ultra-responsive 24/7 support, a dedicated Customer Success Manager, product replacement, accelerated RMA, onsite spares, and advanced insights and analytics including customizable alerts through ServiceNow integration for Logitech Sync users. When downtime is not an option, you can rely on 24/7 solution-level technical support to provide the right level of assistance fast. Think of Select as a help desk staffed by video collaboration specialists with expertise using Logitech products as well as Microsoft Teams, Zoom Rooms, other platforms, and third-party vendors. Logitech Select is a comprehensive service plan that delivers reliability, continuity, and peace of mind for the enterprise.
Get access to 24/7 support, advanced product replacement, accelerated RMA, and advanced insights and analytics including customizable alerts through ServiceNow integration for Logitech Sync users. For users with 50+ rooms installed, onsite spares and a dedicated Customer Success Manager is included. Logitech Select's 24/7 enterprise-grade technical support provides the right level of assistance fast anytime or anywhere. Select provides a Customer Success Manager who is a trusted partner that knows your business and addresses your meeting room needs with the purchase of a service plan for 50 or more rooms. Product replacement covers all Logitech products in a Select enabled room without the need for separate, device-specific extended warranty. Select's advanced RMA aims to deliver next business day replacements for Logitech products under warranty to minimize downtime. Logitech Select provides a set of onsite spares for quick activation and rapid resolution. It's the fastest product replacement possible with the purchase of a service plan for 50 or more rooms.
Logitech Sync provides remote monitoring and management of video deployments at scale plus real-time analytics for how users utilize rooms and devices. Logitech Sync integrates with ServiceNow. Receive IT tickets and alerts within existing ServiceNow workflow to streamline device management.
