Avocent Hardware Maintenance Silver - extended service agreement - 2 years - shipment

Name: Avocent Hardware Maintenance Silver - extended service agreement - 2 years - shipment
Brand: Liebert Corp
SKU: a7443099

$762.35

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Manufacturer part 2YSLV-ACS48PT | Dell part A7443099 | Order Code a7443099 | Vertiv

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When additional product support is required, Vertiv Avocent Extended Warranty coverage can provide the peace of mind you need. A 2 Year Silver Hardware Maintenance Plan is available for the Vertiv Avocent ACS 5000/ACS 6000/ACS 8000 Advanced Console Servers 48 port models. The hardware extended warranty includes return material authorization (RMA) and phone support. Hardware maintenance offers product updates, extended tech support and expedited product returns. Advanced next-business-day replacement unit delivered prior to shipping failed unit to Vertiv.

2 year hardware maintenance plan for Vertiv Avocent ACS 5000/ACS 6000/ACS 8000 Advanced Console Servers 48 port models
4-12 hour service response time depending on severity level
Advanced replacement with next-business-day RMA
8-5 telephone support access

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Tech Specs

General

Service Included

Advance parts replacement

Location

Shipment

Return Shipment

At customer expense

Full Contract Period

2 years

Response Time

Next business day

Service Availability

12 hours a day / 5 days a week

Details

Service & Support

Extended service agreement - advance parts replacement - 2 years - shipment - response time: next business day - availability: 12 hours a day / Monday-Friday
Technical support - phone consulting - 2 years - response time: 4 hours - availability: 12 hours a day / Monday-Friday - severity level 1/2
Technical support - phone consulting - 2 years - response time: 12 hours - availability: 12 hours a day / Monday-Friday - severity level 3/4

Compatibility Information

Designed For

Cyclades ACS Console Server ACS48

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Avocent Hardware Maintenance Silver - extended service agreement - 2 years - shipment

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Tech Specs