Avocent Hardware Maintenance Silver - extended service agreement - 1 year - shipment

Name: Avocent Hardware Maintenance Silver - extended service agreement - 1 year - shipment
Brand: Liebert Corp
SKU: a7443062

$162.00

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Manufacturer part 1YSLV-AV2 | Dell part A7443062 | Order Code a7443062 | Vertiv

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When additional product support is required, Vertiv Avocent Extended Warranty coverage can provide the peace of mind you need. A 1 Year Silver Hardware Extended Warranty is available for Vertiv Avocent AV2000/AV3000 Series Analog KVM Switches. The hardware extended warranty includes return material authorization (RMA) and phone support. Hardware maintenance offers product updates, extended tech support and expedited product returns. Advanced next-business-day replacement unit delivered prior to shipping failed unit to Vertiv.

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Tech Specs

General

Service Included

Advance parts replacement

Location

Shipment

Return Shipment

At customer expense

Full Contract Period

1 year

Response Time

Next business day

Service Availability

12 hours a day / 5 days a week

Details

Service & Support

Extended service agreement - advance parts replacement - 1 year - shipment - response time: next business day - availability: 12 hours a day / Monday-Friday
Technical support - phone consulting - 1 year - response time: 4 hours - availability: 12 hours a day / Monday-Friday - severity level 1/2
Technical support - phone consulting - 1 year - response time: 12 hours - availability: 12 hours a day / Monday-Friday - severity level 3/4

Compatibility Information

Designed For

Avocent AutoView 2000, 2000R, 2015, 2020, 2030

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Avocent Hardware Maintenance Silver - extended service agreement - 1 year - shipment

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Tech Specs