FAQ - Dell Promotional eGift Cards

The Dell Promotional eGift Cards (“Promo Card”) is not a credit card; it is a preloaded eGift Cards that has a set dollar value printed on the carrier to which the Promo eGift Card is affixed, or, if the Promo eGift Card is delivered electronically, in the e-mail with which the card is sent (the “ePromo Gift Card Notification”). It can be used to purchase merchandise and services from Dell on our website or by phone as indicated on the materials accompanying the Promo eGift Card. Promo eGift Card cannot be used at third party retail locations, to make Dell Preferred Account, Dell Business Credit, Dell Account, or Dell Lease payments, to purchase other Dell eGift Cards, or to purchase non-Dell branded smartphones or mobile accessories, which are sold through third party partners. Large Enterprise, Federal and Public orders are excluded from Promotional eGift Cards offers. Further, Promo eGift Card cannot be redeemed for cash, except where required by applicable law. Upon redemption, the purchase amount will be automatically deducted from the value of the Promo eGift Card. When the amount available on the Promo eGift Card has been exhausted, any future transactions will be declined. If the purchase amount is greater than the remaining Promo eGift Card balance you will be given an option to add an additional form of payment. Please read the question below on "combining forms of payment" to make a purchase that exceeds the funds available on the Promo eGift Card.