Workforce Persona Services
Deliver a personalized employee experience
Workforce Persona services will help you put your employees first by providing the right devices, apps, and data to the workforce.
Identifying employee device, app and data needs allows them to be segmented into clearly defined groups, or personas. This makes it easy to tailor and market services to your workforce, delivering the right combination of technology and IT support to maximize productivity.
Workforce Persona services will help you put your employees first by providing the right devices, apps, and data to the workforce.
Identifying employee device, app and data needs allows them to be segmented into clearly defined groups, or personas. This makes it easy to tailor and market services to your workforce, delivering the right combination of technology and IT support to maximize productivity.
Key Benefits
- Improve worker experiences using the right technology for the way they work
- Align services to support the modern workplace and unique workstyles
- Simplify consumption of IT resources
Workforce Persona Services
Dell’s Workforce Persona Services are tailored to meet the unique demands of strategic IT use cases.
Personas for IT Services
Establish and define personas for key business user groups to identify and address their unique IT services needs.
Personas for Client Devices
Ensure the right client devices and peripherals are in the right hands to support computing needs, workstyles and productivity.
Personas for Applications
Define and optimize your approach to workforce applications for productivity, security and cost savings.
Personas for Multicloud
Ensure developers, ops and engineers have the tools, tasks and processes for a consistent multicloud experience.
Personas for Microsoft 365
Develop collaboration user journeys to drive successful utilization, minimize support and enhance user experience with Microsoft 365.
Custom Use Cases
Tailor solutions to user needs in custom scenarios, including IT services management platforms and portals like ServiceNow or SharePoint.
Essential Resources Additional Resources
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Improve Workforce Experiences
Improve worker experiences and balance costs by moving to a persona-based operating mode.
Implementing a remote workforce
Empower your employees to work from home.
Workforce Experience Foundation
Workforce Success – It’s Not Just About the Technology.
Remote-First is the Recipe for Success
There’s No Going Back on Working From Home.
Modern Workforce Planning
Planning for Modern, Personalized Worker Experiences – How Good Is Your Plan?
Related offerings to help with your Workforce Persona Journey
Unified Workspace
Deploy, secure, manage and support your devices from the cloud.
Deployment Services & Technologies
Bring new systems and technologies online as quickly as possible – with confidence.
Virtual Desktop Infrastructure
Empower your users to work anytime anywhere with virtual desktops and applications.
Employee Experience Measurement
A modern way to measure, prioritize, and optimize IT experiences in the workplace.