Secure Connect Gateway
Simplify connectivity adoption for your data center
Overview
Our secure connect gateway technology – with flexible deployment for small and large-scale enterprise environments – handles even more telemetry data and actions without missing a beat. SupportAssist Enterprise and Secure Remote Services capabilities are now part of secure connect gateway.
Stay ahead of disruptions with effortless support
Connect Dell Technologies hardware and software via secure connect gateway or directly to put our unique integration of smarter AI, automated support and real-time analytics to work for you,
Unlock richer insights to streamline your workday
Get prescriptive recommendations for parts replacement, connectivity and code levels in your MyService360 analytics dashboard for connected Dell Technologies storage, data protection and converged systems.
Features of Secure Connect Gateway
- Proactive, automated issue detection, case creation and notification
- Predictive analysis failure detection for server hard drives and backplanes
- Accelerated issue resolution with remote access and secure, two-way communication between Dell Technologies and the customer’s environment
- Enables analytics-based recommendations for support and services
What We Offer |
Ideal for |
What You Get |
---|---|---|
Secure Connect Gateway 5.x Virtual Edition Container Edition |
Data storage, servers, networking, CI/HCI and data protection solutions Note: New users of gateway editions must open a business account at Dell.com/Support Tip: Learn about real-world configuration scenarios |
Virtual appliance: VMware Virtual appliance: Microsoft HyperV Containers: Docker, Podman and Kubernetes |
Secure Connect Gateway 5.x Application Edition |
PowerEdge, IDRAC, PowerSwitch, WebScale, PeerStorage, Equalogic, Compellent, Fluid File System and PowerVault solutions. Tip: Learn about real-world configuration scenarios |
Windows Enterprise management on servers Linux management on servers |
OpenManage Enterprise Services plugin |
PowerEdge servers. Tip: Learn about real-world configuration scenarios |
The technology implemented as a plugin for OpenManage Enterprise environment |
Next-gen software updates for legacy code are now under a common nomenclature – secure connect gateway
Documentation |
Ideal for |
What You Get |
---|---|---|
Secure Connect Gateway 5.x Virtual Edition Container Edition |
Data storage, servers, networking, CI/HCI and data protection solutions. Note: New users of gateway editions must open a business account at Dell.com/Support. Tip: Learn about real-world configuration scenarios |
Base features:
|
Secure Connect Gateway 5.x Application Edition |
PowerEdge, IDRAC, PowerSwitch, WebScale, PeerStorage, Equalogic, Compellent, Fluid File System and PowerVault solutions. Tip: Learn about real-world configuration scenarios |
Base features:
|
Hear from our experts on secure connect gateway technology
Podcast Maximizing data center uptime with intelligent support
Learn about our support features, deployment options, security architecture and common configuration scenarios
Video Connectivity features and benefits
Get more from your support contracts for connected devices and gain value from connectivity beyond support
Video Security architecture and features
Get answers to common questions on how we integrate data protection and threat prevention measures
Video Security configuration scenarios
Examples of how real-world deployments can be flexibly configured for large and small-scale environments
Explore Secure Connect Gateway Technology
We walk you through new installations of the virtual appliance and application editions. Preview container edition installations for Docker, Podman and Kubernetes environments. Tour the on-premise gateway management dashboard. Explore the policy manager features for the virtual and container editions.
IT leaders value AI-powered connectivity technology from IT service providers
62%
62% of IT leaders improved IT productivity by replacing manual routines with automated support
57%
57% of IT leaders leverage connectivity technology to accelerate issue resolution
50%
50% of IT leaders leverage connectivity technology to shift IT teams from maintenance to innovation
Services Technology
Proactively manage support and services with adaptive AI and data-driven technologies.
ProDeploy Infrastructure Suite
Accelerate technology adoption with expert deployment designed for you.
ProSupport Infrastructure Suite
Maximize productivity and uptime with support expertise, insights and technologies.
Getting started with connectivity
Learn about the steps and resources to set up gateway connectivity for enterprise hardware and software.
Connectivity FAQs
Get answers to help you select and deploy the right secure connect gateway option for your needs.
Technical resources for connectivity
Get technical documentation, download software, watch how-to videos and more for your secure connect gateway deployment.
Secure connectivity technology
Learn how Dell Technologies integrates privacy, data protection and threat prevention into connectivity for enterprise environments.
Technical demo
Get hands-on with secure connect gateway technology. Explore new installations, upgrades from legacy solutions, the gateway management dashboard and policy manager.
OpenManage Enterprise plugin
Manage the intelligent, automated support features from secure connect gateway technology for PowerEdge devices from the lifecycle management console.
Services & technology blog
Learn more about the IDC MarketScape assessment that Dell Technologies is a leader in worldwide support.
Maximize Data Center Uptime with Intelligent Support
In this Spiceworks Community session, our secure connect gateway technology experts deep dive into the security architecture, automated support features, flexible deployment options for small, large and non-traditional environments & more.
Secure Connect Gateway – Virtual Edition
Learn how to register, configure and deploy gateway technology in VMware and Microsoft HyperV environments. Covers policy manager set up & settings for user management and alert delivery. Learn how to add devices to gateways and upgrade from Secure Remote Services.
Secure Connect Gateway – Application Edition
Great for customers without a virtualized environment! Learn how install and register gateway technology in Windows Enterprise or Linux environments. Covers how to add devices to gateways.