*TERMS AND CONDITIONS
1. Subscription services will be charged on the same day every month until eligibility ends or you cancel. Cancel any time in
Dell Digital Locker or by calling
1-800-624-9897. Cancel prior to the auto-renewal date to avoid a charge for the next month. Remainder of one year hardware warranty that comes with PC purchase will continue even after Premium subscription service cancellation. See
Terms and Conditions for details.
2.*$4.99/month refers to price of Monthly Subscription Premium Support on Inspiron Desktops, G Series and select Inspiron Notebooks.
3.
View Limited Hardware Warranty – click here
4. *Important Information
- Onsite Service after Remote Diagnosis is determination by online/phone technician of cause of issue; may involve customer access to inside of system and multiple or extended sessions. If issue is covered by Limited Hardware Warranty and not resolved remotely, technician and/or part will be dispatched, usually in 1 or 2 business days following completion of Remote Diagnosis. Onsite Service is provided by Dell Marketing L.P. Availability varies. Other conditions apply. For complete details about Onsite Service, see dell.com/servicecontracts
- Software support with collaborative 3rd party assistance including email programs, productivity and creativity apps, network functionality, installing peripherals
- SupportAssist not available on Linux, Windows RT, Windows 10S, Android, Ubuntu or Chrome based products. SupportAssist automatically detects and proactively alerts Dell to: operating system issues, software upgrades, driver updates and patches, malware, virus infected files, failures of hard drives, batteries, memory, internal cables, thermal sensors, heat sinks, fans, solid state drives and video cards. Predictive analysis failure detection includes hard drives, solid state drives and batteries
- Accidental Damage Service excludes theft, loss, and damage due to fire, flood or other acts of nature, or intentional damage. Customer must return damaged unit. Limit of 1 qualified incident per contract year. See dell.com/servicecontracts. 30-day waiting period applies if service purchased after purchase of the supported product. Waiting period does not apply to renewals if purchased prior to expiration of preceding term.
- Premium Support Plus not sold on systems with Windows 10S, Ubuntu or Steam OS. Geographic and service levels vary. See Service Description dell.com/servicecontracts
- In some countries, support after local business hours may be provided in a language other than the local language
