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RESEARCH
Assessing organizations’ innovation maturity across the globe
The Innovation Index, Dell’s latest research based on responses from 6,600 business and IT leaders across the globe, assesses organizations’ innovation maturity. It is a point-in-time snapshot of how organizations are innovating despite unprecedented uncertainty, after a global pandemic and amidst rampant inflation.
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Accelerating from idea to innovation

In these tumultuous times, it’s never been more important to innovate—to keep up with non-stop change and battle headwinds coming from a global recession, supply chain challenges and more. We believe that any idea, incremental or revolutionary, could start a ripple effect that enhances efficiency, resilience and progress. Our study provides new insights on how to accelerate from idea to innovation outcomes faster.
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Facing a perception gap

Organizations need to be alert and ready to course correct, when needed. This starts with facing a perception and reality gap.
On the one hand,

71%

of respondents believe their
organization is innovative.
And yet

57%

worry they won’t be relevant in the next 3-5
years based on current innovation
culture/pipeline.

Measuring innovation maturity

To measure an organization’s ability to innovate at any time, we assessed how well they align their people, process and technology. We then grouped respondents into five benchmark groups. Only 18% can be classified as “innovative” (Innovation Adopters and Innovation Leaders), while the majority underperforms across a range of innovation markers, including the lack of a clear and holistic strategy and means to move forward. Explore the global results from the Innovation Index below.

2023 Global Results

Use the chart below to compare data results between regions/countries

Building innovation resilience

The study reveals that Innovation Leaders and Adopters are 2.2x more likely to accelerate their innovation during recession/ inflation/economic uncertainty, compared to the bottom two groups. They have learned how to build innovation resilience, the ability and determination to innovate through uncertainty. To develop and nurture innovation resilience, organizations need to align their people, process and technology.

64%

of respondents say aspects of their
company’s culture is holding them
back from being as innovative as they
want to be/can be.

Democratize innovation for all employees

People want to play a part in shaping their organization’s future. Embolden them and build an innovation culture where any idea can make a difference and encourage learning through failure.

HOW DELL CAN HELP
We thoughtfully design intelligent solutions so your employees can work and innovate everywhere.

26%

of IT decision makers say all their
innovation decisions are based on
data.

Build an innovation process from ideation to fruition

Embed a structured, data-driven innovation process to capture and realize innovation opportunities across the organization and protect employees’ focus and attention.

HOW DELL CAN HELP
We build intelligent solutions, so you can generate insights where and when you need them.

57%

of IT decision makers believe their
technology is not cutting-edge and
fear they will fall behind their
competitors.

Reduce complexity and invest in modern technology

Invest in modern, scalable technologies to meet the demands and opportunities of innovation. Also strengthen the business and IT relationship to increase technology and innovation maturity.

HOW DELL CAN HELP
We build intelligent solutions, so you can generate insights where and when you need them.
Source: The Innovation Index, Dell Technologies, February 2023. Full data findings