Lifecycle Extension with ProSupport Simplifies Storage Infrastructure Ownership

Learn how Lifecycle Extension with ProSupport transforms infrastructure ownership by maximizing your storage efficiency.

Are you tired of the headaches that come with managing your storage infrastructure? Well, there’s no need to take two aspirins and call your doctor in the morning. Get relief with Dell’s new Lifecycle Extension with our ProSupport Infrastructure suite. It’s a game-changer.

The Head-Pounding Challenge of Traditional Storage Lifecycle Management

If you’ve dealt with traditional storage lifecycle management, you know it’s no walk in the park. Upgrades can be complex, capacity seems just a bit too limited and the risk of disrupting your business operations is a constant worry. The goal is to keep your storage infrastructure not just running but running efficiently and effectively. You need expert resources, end-to-end planning and deep knowledge to make sure your risks don’t turn into disasters.

Relief You Can Count On: Lifecycle Extension with ProSupport or ProSupport Plus

What if I told you that you could have a hassle-free storage infrastructure experience? Imagine minimal downtime, continuous peak performance from your PowerStore investments and expert advice to keep up with the latest technologies without disrupting your business. That’s exactly what Lifecycle Extension with ProSupport or ProSupport Plus delivers.

Expert Assistance at Your Fingertips

With the dynamic nature of business needs, finding the right resources to keep up can be tough. But with Lifecycle Extension, you get more than just the operational support of ProSupport or ProSupport Plus. You’re looking at additional benefits that streamline the modernization of your storage infrastructure and maintain its peak efficiency.

Appointed technical advisors will work with you to develop a strategy for upgrading your PowerStore infrastructure technology. They will consider your specific workload dependencies, business needs, budget constraints and technical skills.

Key benefits of Lifecycle Extension include:

    • Minimized downtime. Access to live support experts ensures your storage infrastructure is always up and running.
    • Adoption of new workloads. Seamlessly upgrade to new capabilities with storage node controller upgrades included.
    • Investment confidence. A technical advisor will guide you through complex storage technology transitions.

Tailored ProSupport Tiers

Lifecycle Extension is available with either ProSupport or ProSupport Plus, each offering distinct benefits:

    • ProSupport offers 24×7 remote technical support for both hardware and software, next business day or four-hour mission-critical onsite hardware support and more.
    • ProSupport Plus includes all ProSupport features plus extras like proactive storage health monitoring, predictive hardware failure detection and specialized support.

Choosing between ProSupport and ProSupport Plus depends on your organization’s needs. Both offer great foundational features like 24×7 remote support, hardware and software coverage and flexible technology upgrades. ProSupport Plus, however, takes it a step further with predictive analytics, specialized expert access and proactive assessments.

Why Lifecycle Extension is a Smart Move

Whether you’re a small business or a large enterprise, adopting new technologies confidently is crucial. Lifecycle Extension with ProSupport or ProSupport Plus offers a solution to the often-daunting task of refreshing your storage technology stack. Let our experts handle the disruptive elements while you focus on keeping your operations smooth and efficient, with the following benefits:

    • Hassle-free tech refreshes. Forget the complexities of updating your storage infrastructure.
    • World-class support. Keep your storage investments efficient with top-notch technical support.
    • Guaranteed satisfaction. Peace of mind with a three-year satisfaction guarantee.
    • Exclusive member promotions. Discounts, free trials and more.

Start Your Modernization Journey

Lifecycle Extension, coupled with ProSupport or ProSupport Plus, is more than just a service; it’s a partnership that ensures your storage infrastructure is not just maintained but thrives. So why wait? Begin your storage modernization journey today and take the first step towards a more efficient, hassle-free storage management experience. Your business (and your sanity) will thank you!

Learn more about Lifecycle Extension with ProSupport or ProSupport Plus here.

Tony Salinas

About the Author: Tony Salinas

Tony Salinas is a Product Marketing Manager for Dell Technologies Services and oversees marketing activities for Dell’s data storage portfolio. He has over 20 years of product marketing, product management and engineering experience. Tony has worked in developing and marketing personal computers, semiconductors, cybersecurity and data infrastructure. Tony holds a BS in Computer Science from the University of Texas-Pan American and an MBA from The University of Illinois.