Forrester Consulting Examines the Impact of Dell APEX Backup Services

Dell APEX Backup Services enable cost savings and business benefits.
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As businesses adopt a cloud-first strategy, the limitations and complexities of traditional data protection become more apparent. This drives the need to develop a new data protection as-a-Service strategy that ensures the same level of protection for both on premises and cloud workloads. When developing the strategy, it’s important to consider that most SaaS providers do not offer comprehensive data protection solutions. This creates pressure for IT teams, already struggling to the different types of data distributed across organizations.

Dell APEX Backup Services is a cloud-native solution designed to simplify data protection, reduce costs and improve data visibility for complex information environments. APEX Backup Services offers scalable backup, disaster recovery and long-term retention services, ensuring the same level of protection for both on-premises and cloud workloads. With no hardware or software requirements, it provides a cost-efficient, consumption-based model that can be set up within minutes, meeting stringent recovery point objectives (RPOs) and recovery time objectives (RTOs) while ensuring industry-leading data security and privacy.

Insights Revealed by the Numbers

Dell commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying APEX Backup Services. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of APEX Backup Services on their organizations. To better understand the benefits, costs and risks associated with this investment, Forrester interviewed six representatives with experience using APEX Backup Services. For the purposes of this study, Forrester aggregated the interviewees’ experiences and combined the results into a single composite organization.

  • Decreased legacy solution and cloud service costs worth $812,000 over three years.* Adopting Dell APEX Backup Services’ solution yields substantial cost reductions for the composite organization by eliminating hardware and software maintenance contracts, reducing storage space requirements, retiring legacy hardware and data centers and consolidating disaster recovery infrastructure. These initiatives result in significant savings from consolidating data centers and leveraging a single cloud platform for disaster recovery alone. The transition to Dell APEX Backup Services facilitates efficient cost management by shifting expenses away from outdated systems towards more streamlined and cost-effective solutions.
  • Averted business loss from ransomware worth $761,000 over three years.* Implementing Dell APEX Backup Services has bolstered the composite organization’s cybersecurity defenses, instilling greater confidence in its ability to fend off ransomware threats. This confidence is underpinned by investments in managed detection and response services post-incident, alongside Dell APEX Backup Services’ robust ransomware protection features. These measures enhance operational security by preventing unauthorized data deletions in addition to mitigating the risk of significant business losses from ransomware attacks, positioning Dell APEX Backup Services as a crucial safeguard against potential disruptions and financial impacts.

 “[Dell APEX Backup Services’] ransomware protection is a peace of mind.” – Chief Technology Officer, Engineering and Architecture

Additional Advantages of APEX Backup Services

While the quantified benefits are considerable, there are other unquantified benefits that came from the study that are harder to put a number on but are very valuable to the business:

  • Enhanced security and resiliency. The cloud-based platform provided superior data resiliency and security through advanced features such as built-in air-gapped backup, encryption and multifactor authentication.
  • Simplification of disaster recovery processes. APEX Backup Services automated what was previously a complex and manually intensive disaster recovery strategy, thereby streamlining operations and reducing the potential for human error.
  • Ease of deployment and management. The implementation of Dell APEX Backup Services’ is seamless with a swift ramp-up time and minimal complexity.
  • Streamlined data reconciliation. APEX Backup Services’ tight integration into the Microsoft 365 Platform made it easier for IT admins to efficiently reconcile data, confirming successful backups.
  • Assured compliance. APEX Backup Services enables organizations to meet compliance requirements, providing a robust backup strategy that could be demonstrated during audits.
  • Enhanced data recovery. Interviewees’ organizations were able to successfully recover data within the first few months of using APEX Backup Services, highlighting its effectiveness in data recovery.

In today’s dynamic business landscape, harnessing the cloud’s agility and flexibility is essential. APEX Backup Services empowers you to protect your data while seamlessly navigating the cloud environment. APEX Backup Services delivers secure, hassle-free data protection, allowing you and your organization to respond swiftly to critical business initiatives.

Read the full Total Economic Impact Study from Forrester and check out the latest infographic that summarizes the findings. Contact Dell Technologies today to learn more.

*Based on a Forrester Total Economic Impact Study Commissioned by Dell Technologies, September 2024

About the Author: David Tye

David is a California native, born and raised in the Bay Area with a passion for technology. Upon graduating from a local university, David was hired on to the Dell Technologies Marketing team full-time. Over the past few years, David’s focus has been on a variety of data protection products and services. Outside of work, David enjoys spending time in the outdoors and watching sports.
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