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Will Hudson currently leads the Customer Engagement and Data Transformation (CEDT) organization. The CEDT team partners with the Chief Marketing Officer and other key business leaders across Dell Technologies to drive the next evolution of our customer-centric digital transformation. Knowing, understanding, and establishing direct and meaningful connections with our customers is central to our mission. Ensuring that our data is curated, connected, and distributed in a consistent and secure way ensures that we provide a high-quality and transparent experience to our customers throughout all of our business operations. Will shares a deep passion for our customers, helping to enable their full potential with the smart use of technology.
Prior to leading CEDT, Will has held a variety of roles at Dell. Most recently, leading our Marketing IT function where Will was exposed to the critical nature of collecting, securing, and respecting our customers’ data in order to serve them better. In this role, Will helped to build Dell’s Customer Data Platform (CDP). Prior to that, Will helped to lead Dell Services’ digital transformation where Will was the Senior Director of Technology Strategy for Dell Technologies Services. Will has also served previously in Services IT leading development organizations responsible for everything from training through parts and logistics. Will started at Dell in technical support where he held a number of different positions, from answering phone calls helping our customers solve their technical problems all the way to leading global program management offices.
Prior to joining Dell, Will worked at Dun & Bradstreet, where he learned all about P&Ls, balance sheets, and business creditworthiness. Will earned his Bachelor of Arts from Sewanee, the University of the South. Will has two kids – an avid soccer player and a budding artist.