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*Onsite service is determined by technician and cause of issue; may involve customer access to inside of system and multiple or extended sessions. If issue is covered by warranty and not resolved remotely, technician or part will be dispatched, usually within 1-2 business days following completion of remote diagnosis. Onsite service is provided by Dell Marketing L.P. Availability and terms vary by country and by product. For complete details see Dell.com/service contracts.
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