• CUSTOMER STORIES

    Accelerating employees’ access to the latest AI-ready tech

    Intel® Innovation Built-in

    • CustomerZurich Insurance Group​

      IndustryFinance & Insurance

      LocationSwitzerland

    • Vision

      To ensure its 60,000 global employees have seamless access to digital tools as they work from their homes and from more than 200 corporate sites, Zurich Insurance had to centralize and expedite how it procured, deployed and supported user devices including model selection, sizing, ordering, logistics and subscription management.

    • Solution

      Zurich engaged Dell Technologies for a custom, end-to-end PC lifecycle plan through Dell APEX PC-as-a-Service (PCaaS).** From the Dell Premier portal, Zurich’s global teams choose from more than 70 pre-built, pre-configured system options that include a mix of Dell Latitude laptops, OptiPlex desktops and UltraSharp monitors.

    • Impact

      With APEX PCaaS, devices are regularly refreshed, so staff can use the latest high-performance technologies including generative AI while supporting Zurich’s sustainability goals. Managed refresh cycles avoid disruptions, minimize IT workloads, and provide predictable monthly pricing.

    • André Wyss, Global Head of Digital Workplace, Zurich Insurance Group

      "Dell APEX PCaaS and Dell Premier let each country choose user devices and upgrades…. Devices are factory-configured for their locale." 

      Headshot of André Wyss smiling at the camera

    • Business Results

    • 95% faster device ordering, with processes completed in as little as 30 minutes versus 10 days.

    • 2 hours saved in the setup of every new laptop and desktop.

    • 10,000 devices refreshed each year.

    • 3- to 4-year device refresh cycles ensure employees can use emerging tools including generative AI.

    • 71% recyclable or renewable materials in Dell products meet corporate sustainability goals.

    • Woman standing at desk with Dell monitor and Dell laptop

      Watch Video

      Meeting employee needs with right-sized desktop solutions

    • Man working remotely with his Dell laptop

      Read Full Story

      Enabling a modern, global workforce with PC lifecycle management

    • Aerial shot of Zurich Insurance Group’s headquarters in Zurich

      Read Full Story

      Creating an inspiring, modern headquarter with advanced technology

    • Similar Customer Stories

    • Turning data into speed

      McLaren Racing analyzes billions of data points to make an engineering upgrade every 17 minutes.

    • Read PDF about enabling employees to focus on what matters most at Giltrap Group.

      Driving digital transformation for New Zealand’s leading automotive group

      How New Zealand’s Giltrap Group is providing industry leading experiences for customers and employees using Dell Latitude and Optiplex devices and Dell APEX Backup Services.

    • Explore more in Customer Stories

  • Questions?
    We're here to help.
    From offering expert advice to solving complex problems, we've got you covered.

    • **Payment solutions provided and serviced by Dell Financial Services L.L.C. or its affiliate or designee (“DFS”) for qualified customers. Offers may not be available or may vary in certain countries. Where available offers may be changed without notice and are subject to product availability, applicable law, credit approval, documentation provided by and acceptable to DFS and may be subject to minimum transaction size. Offers not available for personal, family or household use. Dell Technologies and the Dell Technologies logo are trademarks of Dell Inc. Restrictions and additional requirements may apply to transactions with governmental or public entities. Dell APEX PCaaS: At the end of the contract, the customer may renew the contract or return the equipment to DFS.