Company Updates

Dell Partner Program – Designed for and with Our Partners

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CRN has again awarded the Dell Partner Program a 5-Star Rating

Last week I had the opportunity to meet with Titanium Black Partners and Global Distibutors at our exclusive partner event, Access to the Future. This event encourages an open dialogue between our most strategic partners and executive leadership team so that together, we can build the portfolio, programs and strategy that will propel our partnerships to new heights. While Access to the Future only targets our largest and most strategic partners, it’s just one of the many ways we collect and act on feedback from our partners; we also host quarterly Partner Advisory Boards, satisfaction surveys and regular partner meetings. It’s feedback like this that allows us to build a program and priorities that hit the mark for partners.

I am thrilled to share that CRN® has once again recognized the Dell Partner Program with a 5-Star rating in its 2019 Partner Program Guide. This annual guide identifies the strongest and most successful partner programs in the industry today, offered by the top technology suppliers for IT products and services. The 5-Star rating recognizes an elite subset of companies that offer solution providers the best partnering elements in their channel programs.

We cannot thank you enough for providing the feedback that guides our priorities and builds our programs. Without your commitment, contributions and feedback, this amazing distinction would not have been possible.

We’ll continue to work with you, striving to be the best in our partners’ eyes. We will work tirelessly to ensure that the Dell Partner Program delivers on its core tenets, Simple. Predictible. Profitable.TM Please continue to provide feedback that helps us drive program improvements, operational excellence and simplified engagement for our partners.

Looking ahead, we have big plans to accelerate our joint momentum, and I’m excited to make these partner announcements during Global Partner Summit at Dell Technologies World 2019. I hope to see you there. If you haven’t registered yet, there is still time and you won’t want to miss out!

Again, thank you for your outstanding partnership. You make it possible for distinctions like this to happen.

About the Author: Joyce Mullen

Joyce Mullen is President of Global Channel, Embedded & Edge Solutions. Joyce focuses on all facets of the multi-billion dollar Dell EMC Partner Program, including channel strategy, partner program design and omni-channel enablement, as well as execution across solution provider, global systems integrator and distribution relationships. Her team also delivers best-in-class technology to original equipment manufacturers (OEMs), allowing them to focus on their intellectual property and grow their business; and to IoT customers and partners, who depend on and sell connected devices. A strong and passionate leader, Joyce is committed to helping customers solve the world’s most vexing problems faster and more efficiently. Joyce has been a Dell executive for over 20 years, leading teams in operations, supply chain, partner strategy, services delivery and logistics. Prior to joining Dell, Joyce had a nine-year career at Cummins Engine Company. She earned a bachelor’s degree in International Relations from Brown University and a MBA from Harvard Business School. Throughout Joyce’s career, she has been very active serving on community boards. She has chaired or co-chaired the Austin chapter of the March of Dimes, Women in Search of Excellent (WISE) board, Forte Foundation, and the Brown School of Engineering Corporate Affiliates board, and is currently on the board of the Central Texas Food Bank and The Toro Company.