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DIGITAL TRANSFORMATION
Breaking through at the intersection of people and technology
The Breakthrough study, a global survey with 10,500 respondents, examines people’s capacity for digital change and explores how businesses can build breakthrough transformation at the intersection of people and technology.1
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Digitally transform with your people front and center
Digital transformation isn’t easy. Businesses have rapidly accelerated their transformation programs over the past two years and it’s taken a toll on their workforce. To succeed in today’s do-anything-from-anywhere economy, leaders need to put people front and center and equip them with the right technology to innovate.
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Barriers to digital transformation
While 85% of business leaders believe their people are their “greatest asset,” there is also a general consensus that people are not delivering on their potential. 64% report the failure of their digital transformation programs is often due to their people. Leaders have to tackle persistent people-related barriers spanning skills, leadership and culture.
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Measuring readiness for digital change
To understand people’s readiness for digital change, we grouped respondents into four benchmark groups. Where people are on the benchmark correlates with how confident they are to advance in this hyper-digital world. Just 10% of respondents are chasing innovation and trailblazing technological change and nearly half are generally resistant to change.
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Sprint
Will chase innovation and trailblaze technological change
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Steady
Prepared to adopt technological change, selected by others
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Slow
Inclined to hold back and observe/deliberate
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Still
Tend to anticipate problems and resist proposed technology innovations based on perceived risk
Global ResultsSelect region and location below to compare with global resultsSprintSteadySlowStill -
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Turning friction into fuel
Breakthrough transformation happens at the intersection of people and technology. By understanding behaviors and learning preferences, leaders can transition the workforce from a source of friction to a source of fuel. To do so, they need to understand how to improve connectivity, increase productivity and lead with empathy.
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Lead with empathy
Discover how to thrive in the new era of the employee and be the leader who unleashes innovation.
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Discover, learn, be inspired
Explore our collection of articles, podcasts and more to learn about technology that is changing our world—all on Perspectives.
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