Service Contracts

If you have purchased service(s) from Dell or a Dell reseller, your quote, order acknowledgement, invoice or receipt will include the name of the service(s) that you purchased. If you do not have your invoice, then request a copy of your invoice.

Services relating to VCE branded products are governed by VCE terms and conditions available here.

To locate your service terms, first select the category of service that you purchased from the options on this page, and then choose among the relevant Service Descriptions or Offer Specifications in that category. For assistance locating or obtaining a soft copy of an active or inactive Service Description or Offer Specification on this website, please contact your regional Dell Technical Support Team. Next select your respective country in the Lower right corner and choose your preferred method (email, Chat, Phone Call) to communicate with Dell Technical Support. You may also contact your Dell sales representative for additional assistance.

Please note that the publication of a Service Description or Offer Specification on these pages or merely setting out a heading about a particular Service or Offer on a country webpage does not establish availability of the service offering in your country. Please contact your local Dell Services Sales Representative to confirm the availability of a service offering in your country.