Intel® Core™ Processors
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Shipping and Delivery

How We Estimate Delivery Times
Shipping and Delivery Times
Information on delivery lead times for your orders.

In Stock for Delivery

  • In Stock for Delivery products are prebuilt and ready to ship.
  • Public holidays occurring in Malaysia may extend delivery lead times.
  • Delivery time for West Malaysia (2-5 Business days) excludes locations inaccessible by road & restricted areas.
  • Delivery time for East Malaysia (8-10 Business days) as the location of the stock hub is in Penang. Delivery time excludes locations inaccessible by road & restricted areas.
  • If any order(s) contain both a Dell system and accessories, these products may be delivered separately.
  • In stock for Delivery order is subject to Dell’s Standard Terms and Conditions of Sale that are available on request or at dell.com.my.
  • Delivery tracking will be available once an order confirmation email containing order number has been sent via email.
In Stock for Delivery Products Estimated Delivery Range* (after product ships from factory)
Notebooks Delivery time for West Malaysia (2-5 Business days) excludes locations inaccessible by road & restricted areas.
Delivery time for East Malaysia (8-10 Business days) as the location of the stock hub is in Penang. Delivery time excludes locations inaccessible by road & restricted areas.
**Ship range may change according to product availability. There are no deliveries conducted on Public Holiday.

Build to Order

Build to Order (BTO) products are configured to your specifications and are shipped directly from our factory. Dell will provide you an “Estimated Delivery Date” range, which is the approximate range by which your order will be delivered to you.
Disclaimer: Due to the extraordinary customer demand for our products and current dynamic circumstances, the estimated delivery dates displayed on our website are subject to change after a confirmed order has been placed. You may track your order status on our Order Support page

While our Estimated Delivery Dates are accurate at the point of confirmed order, delivery dates may change post purchase according to:
  • Shipment delays to product components may extend your delivery date to a later time.
  • The contents of your order and the date each item ships.
  • Delays in payment processing. Orders are only confirmed once payment has been received by Dell.
Changes to delivery dates will be communicated via email.

We value your business and appreciate your patience as we get your order to you.
Products Estimated Delivery Range* (after product ships from factory)
Notebooks and tablets 10 - 15 business days**
Desktops and workstations 10 - 15 business days**
Monitors and other accessories 10 - 15 business days**
Server/storage networking 10 - 15 business days**

How We Estimate Delivery Times

  • We aim to be as accurate as possible when estimating delivery times. However, actual delivery dates are subject to change based on a number of conditions, including:
  • If your order contains non-Dell-branded products and peripherals (such as Logitech® keyboards), these products will be delivered separately from your Dell system or accessories order.
  • Dell’s estimated shipping and delivery times commence upon order confirmation. Your order will be confirmed once payment has been received by Dell.
  • For Build To Order products, estimated delivery dates are accurate at the point of confirmed order. However, delivery dates may change after confirmed orders are made, according to:
    • Your delivery postcode
    • The contents of your order and the date each item ships
    • Shipment delays to components of your product may extend your delivery date to a later time.

Order Status & Support

You may check your delivery status on this page:Order Support
  • Changes to delivery dates will also be communicated via email.
  • You may also contact our Customer Care team by:
    • On Order Support, input your Order Number and click “Find my Order”
    • On the Order Detail page, click on the “Contact Customer Support” button at the bottom right.
    • Follow the instructions on the page to proceed with your query.
    • Disclaimer: Due to the extraordinary customer demand for our products and current dynamic circumstances, the estimated delivery dates displayed on our website are subject to change after a confirmed order has been placed. You may track your order status on our Order Support page

Intel® Core™ Processors
Learn More about Intel