I know that many of you have
been waiting for an update on the status of the XPS M1330 notebook, and I
wanted to take a few minutes to share where we are. While we have begun
shipping on a limited basis, we expect to begin large-scale production and to ship
systems in all regions beginning this week.
As Lionel mentioned in a previous update, there are some components like the LED display that may add time to an estimated ship date.
Dell provides estimated ship dates using many factors, including the time it takes to ramp production on a new product in our factories worldwide. We use that time to rigorously test our global sales, manufacturing and quality processes and to deal with issues that inevitably come up when we start to build new products in large quantities in our factories. What do I mean by issues? Things like part shortages, technical glitches, simple cosmetic issues, and other unanticipated issues that can arise when you start mass production.
One of the simplest and most reliable ways to monitor the progress of your order is by checking My Order Status on Dell.com.
For existing orders, our teams are doing everything they can to meet the estimated ship dates you were quoted at the time your order was placed. We will contact customers on a case by case basis if their particular orders will experience further delay.
Moving forward, Lionel will use the blog to provide updates on several things related to the XPS M1330. He’ll continue to work with members of my team to understand the latest developments and will share them here.
Before signing off, I wanted to thank all of our XPS M1330 customers for your business. In the meantime, we appreciate your patience.