Incident Recovery Retainer Service

When a destructive cyberattack or incident occurs, Dell helps you recover fast

We bring deep expertise from industry-certified cybersecurity professionals. Our teams work with you to expand your recovery capabilities and re-establish your operations so you can focus on resuming your business.
We begin with an evaluation of your organization's recovery readiness and coverage, including a report to guide you in strengthening your recovery posture.
Dell is the partner you can trust to help you recover fast and minimize disruption.

INCIDENT RECOVERY RETAINER SERVICE

Proactively plan for a cyber event
  • Service includes 120 or 240 hours of annual recovery assistance
  • Rapid response from highly skilled, experienced cybersecurity professionals
  • Our team quickly assesses your situation and determines the best course of action to minimize business interruption
  • Threat is eradicated and vulnerability that was exploited is closed
  • Project manager coordinates all aspects of service delivery
  • Use any remaining hours (not needed for recovery) for expert assistance in incident recovery planning, cybersecurity improvements and related areas

Recovery Readiness Evaluation
  • Up-front one-week evaluation of your incident recovery capabilities and readiness
  • Dell prepares a summary report including recommendations for strengthening readiness and recovery posture
  • Evaluation effort is in addition to 120 or 240 recovery assistance hours
  • If a cyberattack does occur, the Dell team is already familiar with your environment due to performing the evaluation

Are you currently experiencing a suspected or confirmed cyber incident?

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Managed Detection and Response

Dell security experts monitor for threats 24/7 using your choice of select industry-leading XDR security analytics platforms. We help contain and resolve known threats, identify new attacks, and quickly engage to help you initiate recovery steps if a breach occurs.

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