City of Amarillo
Customer - City of Amarillo
Industry - State & Local Government
Location - United States
Vision
In order to bridge the language gap for residents of Amarillo, Dell Professional Services consulted Assistant City Manager and CIO Rich Gagnon and his team on the creation of a GenAI digital assistant with the ability to communicate in multiple languages.
Solution
Residents can access information through Emma, the GenAI digital assistant that lives on the city’s website.
Impact
The large language model serves a city in which 24% of residents do not speak English, bringing more effective and efficient disbursement of important information for all residents, regardless of their native language.
"We're not afraid of the future. We're embracing this wholeheartedly."
Rich Gagnon, Assistant City Manager and Chief Information Officer, City of Amarillo
City of Amarillo
Similar Customer Stories
Empowering breakthrough research
The University of Cambridge drives digital equity and brings energy-efficient supercomputing to scientists globally.
Using AI to deliver relevant and precisely targeted content
Taboola relies on Dell PowerEdge servers to harness AI for publishers and advertisers to power billions of content recommendations on the web.