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Dell KACE Positioned as a Visionary in Gartner’s Client Management Tools Magic Quadrant

Feb 9, 2012Steve Plume

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1. Onsite Service After Remote Diagnosis and Other Important Information: *Onsite service is determined by technician and cause of issue; may involve customer access to inside of system and multiple or extended sessions. If issue is covered by warranty and not resolved remotely, technician or part will be dispatched, usually within 1-2 business days following completion of remote diagnosis. Onsite service is provided by Dell Marketing L.P. Availability and terms vary by country and by product. For complete details see Dell.com/service contracts.
Onsite availability varies by country and service purchased. Onsite service available after remote diagnosis on field serviceable units.

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15. Based on Dell analysis, November 2022. Dell Optimizer is the AI-based optimization software for commercial PCs and MyDell is the AI-based optimization software for consumer and small business PCs. Dell Optimizer is not available in OptiPlex 3000 series, Latitude Chromebook Enterprise, and Linux-based devices.

15. Dell has the industry’s most comprehensive portfolio of multi-cloud-capable storage from a single vendor. Based on Dell analysis. February 2024.

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