Schneider Electric Critical Power & Cooling Services Advantage Ultra Service Plan - extended service agreement - 1 ye...
Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.
Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.
Comprehensive escalation and corrective actions process
Corrective maintenance
Free firmware upgrades
Functional verification
Labor and travel expenses included
Logistics coordination
On site troubleshooting
Parts included
Proactive monitoring
Written summary report
Tech Specs
General
Service Included
Parts and labour
Location
On-site
Full Contract Period
1 year
Response Time
Next business day
Service Availability
8 hours a day / 5 days a week
Covered Configurations
UPS 20-40 kVA and/or PDU
Details
Service & Support
Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - availability: 8 hours a day / Monday-Friday
Technical support - preventive maintenance - annual - on-site - availability: 8 hours a day / Monday-Friday
Technical support - remote monitoring - 1 year - availability: 8 hours a day / Monday-Friday
Compatibility Information
Designed For
P/N: SY20K40E, SY20K40F, SY20K40H
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