Support Services
Support Services provide technical support and instructions on how to request a warranty repair or replacement due to a manufacturing defect on certain Dell products. U.S. and Canadian customers may review Dell's limited Dell-branded hardware warranty. For customers in Mexico, Central and South America, please consult your country or region-specific Commercial Terms of Sale to locate your warranty information. You can also check your hardware specific warranty by selecting your country flag on the lower right corner of that page and inputting your hardware Service Tag. If you purchased hardware, software, peripherals or accessories manufactured by a third party, those products will generally be subject to a third party manufacturer’s warranty or guarantee, which will have been communicated to you upon receipt of the product.
If no Service Description or Offer Specification is shown below, please contact your local Dell Services Sales Representative to confirm the availability of this service in your country.
If no Service Description or Offer Specification is shown below, please contact your local Dell Services Sales Representative to confirm the availability of this service in your country.
- ProSupport for Client Software
- Post Standard Support
- Out of warranty ISG T&M support option
- Multivendor Support
- Keep Your Hard Drive for Enterprise/Keep Your Components for Enterprise
- Incident Based Support Services
- Extended Battery Service
- Education Services
- Dell ProSupport Plus for PCs
- Dell ProSupport for Client Products
- Dell ProSupport Flex for Client
- Dell EMC ProSupport One for Data Center
- Dell EMC ProSupport Add-on for High Performance Computing (HPC)
- Dell EMC Optimize for Storage
- Dell Optimize for Infrastructure
- Dell EMC Onsite Diagnosis Service
- Basic Hardware Service
- APEX AIOps Incident Management Support Services
- Dell Accidental Damage Protection
- Dell Basic Hardware Support for Infrastructure
- Dell Lifecycle Extension with ProSupport
- Dell Lifecycle Extension with ProSupport One
- Dell Lifecycle Extension with ProSupport Plus
- Dell PowerProtect DD Series Appliance Upgrade Service
- Dell ProSupport for Infrastructure
- Dell ProSupport Plus for Infrastructure
- Dell Software Support for Business
- Keep Your Hard Drive for Client
- Moogsoft Support Services
- Support Services for EMC-Branded Products Purchased under Dell Master Terms