Automated PC support helps Phoenix-area students make the grade
When PXU embraced digital transformation, the transition tripled the number of laptops, desktops and workstations the district uses. ProSupport Plus for PCs lets the district efficiently automate and provide remote support for all of its digital devices, while minimizing stress and disruptions for students, faculty, staff and the IT team.
Results:
- Reduces time needed to handle repairs or replacements by half.
- Speeds ordering of new parts from hours to minutes.
- Supports triple the number of devices with no increase in staff.
“SupportAssist technology lets us customize rules to automate manual tasks, optimize performance and remove viruses and malware.” Amy Remfrey Director of Technology Support, Phoenix Union High School District