TechDirect
Experience your end-to-end lifecycle solution.
Build & Deploy >
Manage every detail of your PC fleet and infrastructure devices from project management to planning, configuration and deployment with greater speed and less effort.
Connect & Manage >
Unlock our connectivity intelligence for visibility into your entire fleet with telemetry-driven insights and updates, wherever you are.
Support >
Get the support you need when you need it, self-dispatch replacement parts and boost your team’s productivity from a single, customizable dashboard. From APIs for help desk integration to a dedicated onsite parts depot, we’ve got you covered.
Recycle & Retire >
From deployment to retirement, we’ve got your back. Let us help you retire IT equipment in a secure and sustainable manner, unlocking value that can be put towards future innovation.
SECURITY IS PARAMOUNT
SupportAssist technology offers both proactive and predictive capabilities to enable maximum uptime for an organization’s fleet of Dell desktop and laptop computers. Dell Technologies Services is able to provide this cutting-edge technology with optimal security by focusing on secure processes, secure data transmission and secure data storage.
Up to 60% of IT leaders surveyed by Forrester leverage connectivity technology to reduce risk
SupportAssist technology offers both proactive and predictive capabilities to enable maximum uptime for an organization’s fleet of Dell desktop and laptop computers. Dell Technologies Services is able to provide this cutting-edge technology with optimal security by focusing on secure processes, secure data transmission and secure data storage.
CUSTOMER STORY
When Phoenix Union High School District embraced digital transformation, the transition tripled the number of laptops, desktops and workstations they use. “We use the TechDirect portal to self-dispatch parts, and it’s cut the time in half that our techs spend repairing devices.”
Amy Remfrey Director of Technology Support, PXU
Phoenix Union High School District
When Phoenix Union High School District embraced digital transformation, the transition tripled the number of laptops, desktops and workstations they use. “We use the TechDirect portal to self-dispatch parts, and it’s cut the time in half that our techs spend repairing devices.”
Amy Remfrey Director of Technology Support, PXU
PRODEPLOY CLIENT SUITE
Get end-to-end PC deployment with comprehensive project planning, knowledge transfer and 30-day post-deployment configuration support.
Get end-to-end PC deployment with comprehensive project planning, knowledge transfer and 30-day post-deployment configuration support.
SUPPORTASSIST
Connect to Dell for automated proactive and predictive support.
Connect to Dell for automated proactive and predictive support.
SUPPORT AND DEPLOYMENT TECHNOLOGIES
Automate support and accelerate resolution with secure connectivity technologies. Speed up technology adoption with our deployment technologies.
Automate support and accelerate resolution with secure connectivity technologies. Speed up technology adoption with our deployment technologies.