By this author
Greg Bowen
Senior Vice President, Digital Experience, Dell Digital
Greg Bowen is senior vice president of Digital Experience in Dell Digital, the IT organization that supports Dell Technologies. He is responsible for driving a single, personalized, consistent digital experience that delights all Dell Technologies customers — from browse to own.
Dell.com and Dell’s B2B eCommerce solutions serve 180 countries in 34 languages and are responsible for billions of dollars in revenue for the Fortune 50 organization. Greg also oversees the strategic direction and tactical operations for Dell Digital’s customer satisfaction, experience design and analytics functions.
Prior to this role, Greg led the acceleration of Dell Digital’s transformation, reducing product release cycles from 45 days to minutes, via a combination of people, process and technology changes to enable the Dell Digital Way — a cultural shift in how team members partner with the business using a direct, simplified and streamlined approach to quickly design, develop, iterate and deliver new products and capabilities.
Before joining Dell Technologies, Greg held numerous roles in operations, sales, marketing and software development in his 16 years with Amazon.
Greg began his career as an art curator at University Galleries at Illinois State University and holds a Master of Business Administration in Technology Management from the University of Washington, Michael G. Foster School of Business, and a Master of Art in Art History from Illinois State University.