你不是已经用 liulei@lgcns.com 这个邮箱注册了Support账号嘛。用这个账号登陆后，进入 https://support.emc.com/servicecenter/ 里面选 注册产品，把Networker产品注册到你这个邮箱对应的账户应该就可以了。应该是这样操作的。

你可以参考一下

EMC客户支持指南：

https://support.emc.com/docu37459_EMC-%E5%AE%A2%E6%88%B7%E6%94%AF%E6%8C%81%E6%8C%87%E5%8D%97.pdf

由于之前的页面已经被关掉了，我现在能再次绑定账号和产品么？

Dear :

   哎，我不想装糊涂却又不得不认输。谁让一开始介绍的时候就遇到了networker了呢。刚刚发邮件找licensing@emc.com确认了。结果得到了这样的回复。是不是让我打电话呀？

Thank you for choosing EMC software products.

IMPORTANT: Please note that some of our product licensing support options have changed.  Please review this message carefully.

If you are contacting EMC for assistance on Backup and Recovery software, Documentum, Avamar, Document Sciences or Captiva products your request has been received and is in queue to be processed.  Please use the following email incident ID when requesting follow up information on your request. We will respond to your request in no more than 2 business days.

Your email incident ID is: 4209968

• North America & Latin America Customers
  7:00 AM to 5:00 PM Pacific Time, Monday - Friday (except US holidays)
  Licensing Hotline: 800-782-4362 option 4, option 2
  
• EMEA Customers
  8:30 to 17:00 GMT Monday - Thursday, 8:30 to 16:00 GMT Fridays
  Licensing Hotline: +353 (0)21 487 9862, option 2
  
• Asia Pacific (including Australia/New Zealand) Customers
  07:00 to 16:00 IST Monday - Friday
  Licensing Hotline: +91 80 67377070

If you are contacting EMC for licensing support for VMAX, Symmetrix, PowerPath, ProSphere, Ionix, Connectrix, RecoverPoint, Replication Manager, VNXe or VNX software you must choose one of the following support options:

1. Visit https://support.emc.com/servicecenter/ to:
   
   • Use the Live Chat feature between the hours of 3:00 AM and 7:00 PM Eastern
   • Open a service request
2. Contact EMC's live support by calling 800-782-4362, option 4, option 4 at any time

Regards,
EMC Licensing
EMC Corporation

目前，许可是没问题的。 我只想把我的公司邮件ID与这个networker软件使用绑定然后可以使用在线聊天聊天而已。

我打开了一个

License Request Form

https://powerlink.emc.com/nsepn/webapps/powerlinklicensing/poeticWeb/session/license_request_emc.jsp

是在这里申请绑定么？

这个是自动回复的邮件。告诉你两天内会有人联系并处理这个问题。但你现在License有问题吗？注册的时候提示错误，让你联系License team了吗？

OMG，偶真的老土了。谢谢，我这就去看看。

输入LAC号之后提示：The Product ID you have entered is not recognized. Please try again.

可是这个号就是那张购买的产品纸上的呀。

你找一下手头上有没有 Serial Number（序列号）？输入一下Serial Number试试。

Dear :

    我手头上的纸上只有 purchase order. sales order, pick release ID, 还有就是LAC。好像没有您说的Serial Number。

是不是我没有active software？ 我去试试看。

Dear :

    非常感谢啦。没办法再想办法哦。

刚才和Networker team同事又确认了一下，Networker上没有Product ID，是用LAC的。如果还是不行的话，联系销售商看看是哪里不对。如果是License有问题，那就得联系美国的License team了。

谢谢前辈了，早上收到老外的邮件。说OK啦。

OK了就好~~