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I will never buy dell computer products again, the technology, design and service are too.
I bought an Inspiron laptop just a year ago, and the battery broke, and I had to pay more than $130 to replace it. Later, I found out that the design of the battery itself has problems. The level of this designer is too low-level, too rubbish , most of the batteries of this architecture will be damaged, if yours has not, it can only mean that you are lucky.
What's even more annoying is that this computer cost me about 1,000 dollars to buy, and it turned out that there was a problem with the computer itself and needed to be returned to the manufacturer, and they had created a replacement and return process for the same manufacturer in their system, but the dealer continued to take it out Selling, these people are too black-hearted, I hope they will have accidents when they go out. Then contact dell if there is a problem within the warranty period, the other party told me that this computer has long been out of warranty, although your purchase time has not exceeded 1 year, so speechless , Disappointed, what should I do, the solution given by dell is to solve it by myself. This is the service of dell.
Then just one year later, the battery broke down. As I said before, I need to pay for replacement. Then, within a month or so, I found that the left hinge was broken, which is where the screen and keyboard are connected. Dell’s quality and workmanship are really poor. , too low-level, too rubbish.
In fact, there is another problem that has always existed. I have also contacted dell, and I have also found a solution on the Internet, but I can’t solve it. That is, it can be used normally after plugging in the earphones. Once you unplug and plug in the earphones, the sound will not If it enters into the headset, it will be played directly through the computer's speakers, and this problem can only be solved by restarting the computer, and sometimes even restarting the computer cannot solve the problem.
Remind everyone not to buy dell products anymore, their product quality, design, and technology are so bad that they are scum, worse than knockoffs, don’t let yourself be trapped.
XHli
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2023年3月29日 06:00
The dealer originally knew that there was a problem with the laptop, and had applied for a replacement with the manufacturer, but then sold it again, defrauding consumers. It took less than a month for the problem to occur, and the dealer refused to deal with it, saying that there was no problem. They said that Dell’s computer is like this, the color and clarity of the screen are so bad, they even told me: you don’t like it, just throw it away, you can smash it on the street, but they won’t replace or return it with you. Audio problem I can’t solve it all the time. I also found related solutions on the Internet. Just plug in the earphones, unplug them, and then plug in the earphones. The sound will not be played from the earphones, but will be played directly from the speakers of the notebook. Sometimes it can be solved by restarting the computer, sometimes it doesn’t work. Since it was purchased by a classmate’s helper on his computer, no certificate was found when receiving the goods. When asked, it was said that each computer has a unique service tag (SERVICE TAG ), the dell company will know when you bought it, and all the information is there, so you don’t have to worry about the warranty issue. In the end, you were cheated, and asked for a replacement if there was a problem within a month, but it didn’t deal with it, saying it could only be repaired , Then I found the information about the repair point of dell, and found out that this laptop has no warranty at all, and the warranty has been transferred to another computer, saying that this computer is going to be returned to the dell manufacturer. Later, my classmates kept in touch No, I can’t get the order number I purchased. Now it’s just a year ago that the battery is broken again, and it needs to be replaced for about 130 dollars. Now the hinge of the screen flipping is also broken, and it has burst open. I contacted dell again, but still won’t give it Deal with it. Since dell can find all the information of this computer, why do I have to provide the purchase certificate that I can no longer provide? Your system has all the information at all times. Since the computer has been sold, you have not received the distribution Why can’t you deal with the notebook returned by the dealer? Why don’t you check your dealer in such a special situation, and you will know all the details and time points? Why do you have to push your responsibility to the consumer? Are you responsible for it? Is this the world-class service standard of DELL? If your products have various problems within a year or so, this is the current technology and quality of DELL.