Avamar — Exchange 备份失败，备份代理未以 Avamar 备份用户帐户运行 (000532018)
知识库文章：000532018
Avamar — Exchange 备份失败，备份代理未以 Avamar 备份用户帐户运行 (000532018)
主要产品：Avamar
产品：Avamar Server、Avamar
| 版本：2 | 文章类型：中断修复 | 目标受众：级别 30 = 客户 | 上次发布时间：2019 年 5 月 29 日（星期三），08:01:15 GMT |
| 摘要： | Exchange 备份失败，备份代理未以 Avamar 备份 用户帐户运行 |
| 问题： | Avamar Exchange 备份失败，并显示“avexvss Error <18187>: Backup Agent is not running under the Avamar backup user account”（avexvss 错误 <18187>：备份代理未以 Avamar 备份用户帐户运行）。
即使在 AvamarBackupUser 属于所有必要的组后，备份仍失败。
2019/03/29-08:16:52.16300 [avbackupusercfg.exe] CN=AvamarBackupUser,CN=Users,DC=#######,DC=se
2019/03/29-08:16:52.16300 [avbackupusercfg.exe] Leaving function -createuser::GetSearchStrLDAP
2019/03/29-08:16:52.17899 [avbackupusercfg.exe] User is member of CN=Avamar Roles group
2019/03/29-08:16:52.17899 [avbackupusercfg.exe] User is member of CN=Organization Management group
2019/03/29-08:16:52.17899 [avbackupusercfg.exe] User is member of CN=exchange.trusted subsystem group
2019/03/29-08:16:52.17899 [avbackupusercfg.exe] User is member of CN=exchange.servers group
2019/03/29-08:16:52.17899 [avbackupusercfg.exe] User AvamarBackupUser is NOT a member of Exchange Servers group |
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| 原因： | 在上述情景下，即使正确分配了安全组成员资格，组命名约定仍是不同于默认安全组名称的 Exchange 原有可分辨名称。
示例：
2019/03/29-08:16:52.17899 [avbackupusercfg.exe] User is member of CN=exchange.servers group
2019/03/29-08:16:52.17899 [avbackupusercfg.exe] User AvamarBackupUser is NOT a member of Exchange Servers group |
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| 解决方法： | 确保已向“Avamarbackupuser”提供所需的权限/成员资格
请参阅《Avamar Client for Exchange 管理指南》，其中介绍了此问题的解决方案
https://support.emc.com/docu87633_Avamar-7.5.1-for-Exchange-VSS-User-Guide.pdf?language=en_US
如果您拥有 AvamarBackupUser 帐户的 Exchange 原有可分辨名称。上述指南“第 45 页”介绍了用于纠正此问题的解决方案。
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| 主要产品： | Avamar |
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| 产品： | Avamar Server、Avamar |
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