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DELL PowerEdge R740服务器报错PWR2270
R740服务器，目前BIOS版本是2.13.3，IDRAC版本4.20.20.20
服务器遇到了死机，检查IDRAC日志发现
2023-12-17 01:48:50 2693 PWR2270 The Intel Management Engine has encountered a Health Event.
2023-12-17 01:48:50 2692 LOG007 The previous log entry was repeated 2 times.
2023-12-17 01:48:50 2691 PWR2271 The Intel Management Engine has encountered a Exception Event.
2023-12-17 01:48:50 2690 LOG007 The previous log entry was repeated 1 times.
2023-12-17 01:47:35 2689 SYS1003 System CPU Resetting.
2023-12-17 01:47:20 2688 SYS1000 System is turning on.
2023-12-17 01:47:18 2687 SYS1003 System CPU Resetting.
2023-12-17 01:47:18 2686 LOG007 The previous log entry was repeated 2 times.
2023-12-17 01:47:18 2685 PWR2270 The Intel Management Engine has encountered a Health Event.
2023-12-17 01:47:11 2684 SYS1001 System is turning off.
2023-12-17 01:47:11 2683 SYS1003 System CPU Resetting.
2023-12-17 01:47:11 2682 LOG007 The previous log entry was repeated 2 times.
2023-12-17 01:46:57 2681 PWR2270 The Intel Management Engine has encountered a Health Event.
2023-12-17 01:46:54 2680 RAC0703 Requested system hardreset.
2023-12-17 01:46:54 2679 LOG007 The previous log entry was repeated 1 times.
2023-12-17 01:46:44 2678 PWR2270 The Intel Management Engine has encountered a Health Event.
2023-12-17 01:46:37 2677 PWR2270 The Intel Management Engine has encountered a Health Event.
2023-12-17 01:46:32 2676 CPU0000 Internal error has occurred check for additional logs.
2023-12-17 01:46:32 2675 PWR2270 The Intel Management Engine has encountered a Health Event.
查阅官方资料，没有相关报错的解决方案，麻烦戴尔方面提供下支持。
DELL-Leo
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2023年12月19日 01:46
您好！
F2进到bios，System Profile Settings里面改成performance，然后重启看看。
如果修改后还是发生相同的问题，找个时间把BIOS和idrac更新一下。
R740驱动下载地址：
https://www.dell.com/support/home/zh-cn/product-support/product/poweredge-r740/drivers
shitouweb
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2023年12月19日 08:33
@DELL-LeoLi 这个故障原因是什么呢？？
DELL-Leo
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2023年12月19日 11:01
可能是由服务器 BIOS 配置上的电源状态引起的，所以让您更改成performance试试看。
shitouweb
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2023年12月20日 01:06
@DELL-LeoLi System Profile Settings里面属性值原本设置的就是performance。
DELL-Leo
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2023年12月20日 06:43
bios和idrac更新过了吗？更新一下然后观察看看。
shitouweb
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2023年12月20日 09:05
@DELL-LeoLi 好的，感谢您的回复。谢谢。