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2014年9月6日 01:00

重装系统后,无法通过Dell下载管理器下载软件

​我的机器是M17x R4,最近重装了系统,想安装当时买机器时附赠的软件(如:Dell Webcam Central),进入https://smartsource.dell.com/web/main.aspx 这个地址后,需要下载并安装一个叫SmartSource.MediaManager(Dell 下载管理器)的软件,但是安装完后这个软件运行报错,导致我无法下载想要的附赠软件。​

​错误信息如下:Cannot download the application.The application is missing required files.Contact application vendor for assistance.​

​PLATFORM VERSION INFO​
​ Windows : 6.1.7601.65536 (Win32NT)​
​ Common Language Runtime : 4.0.30319.18444​
​ System.Deployment.dll : 4.0.30319.18408 built by: FX451RTMGREL​
​ clr.dll : 4.0.30319.18444 built by: FX451RTMGDR​
​ dfdll.dll : 4.0.30319.18408 built by: FX451RTMGREL​
​ dfshim.dll : 4.0.41209.0 (Main.041209-0000)​

​SOURCES​
​ Deployment url : file:///D:/Download/SmartSource.MediaManager.application​

​IDENTITIES​
​ Deployment Identity : SmartSource.MediaManager.application, Version=1.1.0.201, Culture=neutral, PublicKeyToken=936d643aa1f0ff60, processorArchitecture=msil​

​APPLICATION SUMMARY​
​ * Online only application.​
​ * Trust url parameter is set.​
​ERROR SUMMARY​
​ Below is a summary of the errors, details of these errors are listed later in the log.​
​ * Activation of D:\Download\SmartSource.MediaManager.application resulted in exception. Following failure messages were detected:​
​ + Downloading file:///D:/Download/Application%20Files/SmartSource.MediaManager_1_1_0_201/SmartSource.MediaManager.exe.manifest did not succeed.​
​ + Could not find a part of the path 'D:\Download\Application%20Files\SmartSource.MediaManager_1_1_0_201\SmartSource.MediaManager.exe.manifest'.​
​ + Could not find a part of the path 'D:\Download\Application%20Files\SmartSource.MediaManager_1_1_0_201\SmartSource.MediaManager.exe.manifest'.​
​ + Could not find a part of the path 'D:\Download\Application%20Files\SmartSource.MediaManager_1_1_0_201\SmartSource.MediaManager.exe.manifest'.​

​COMPONENT STORE TRANSACTION FAILURE SUMMARY​
​ No transaction error was detected.​

​WARNINGS​
​ There were no warnings during this operation.​

​OPERATION PROGRESS STATUS​
​ * [2014/9/6 15:18:55] : Activation of D:\Download\SmartSource.MediaManager.application has started.​
​ * [2014/9/6 15:18:55] : Processing of deployment manifest has successfully completed.​
​ * [2014/9/6 15:18:55] : Installation of the application has started.​

​ERROR DETAILS​
​ Following errors were detected during this operation.​
​ * [2014/9/6 15:18:55] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)​
​ - Downloading file:///D:/Download/Application%20Files/SmartSource.MediaManager_1_1_0_201/SmartSource.MediaManager.exe.manifest did not succeed.​
​ - Source: System.Deployment​
​ - Stack trace:​
​ at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)​
​ at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()​
​ at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState)​
​ at System.Deployment.Application.DownloadManager.DownloadManifestAsRawFile(Uri& sourceUri, String targetPath, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)​
​ at System.Deployment.Application.DownloadManager.DownloadApplicationManifest(AssemblyManifest deploymentManifest, String targetDir, Uri deploymentUri, IDownloadNotification notification, DownloadOptions options, Uri& appSourceUri, String& appManifestPath)​
​ at System.Deployment.Application.DownloadManager.DownloadApplicationManifest(AssemblyManifest deploymentManifest, String targetDir, Uri deploymentUri, Uri& appSourceUri, String& appManifestPath)​
​ at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp)​
​ at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)​
​ at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)​
​ at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)​
​ --- Inner Exception ---​
​ System.Net.WebException​
​ - Could not find a part of the path 'D:\Download\Application%20Files\SmartSource.MediaManager_1_1_0_201\SmartSource.MediaManager.exe.manifest'.​
​ - Source: System​
​ - Stack trace:​
​ at System.Net.FileWebRequest.EndGetResponse(IAsyncResult asyncResult)​
​ at System.Net.FileWebRequest.GetResponse()​
​ at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)​
​ --- Inner Exception ---​
​ System.Net.WebException​
​ - Could not find a part of the path 'D:\Download\Application%20Files\SmartSource.MediaManager_1_1_0_201\SmartSource.MediaManager.exe.manifest'.​
​ - Source: System​
​ - Stack trace:​
​ at System.Net.FileWebResponse..ctor(FileWebRequest request, Uri uri, FileAccess access, Boolean asyncHint)​
​ at System.Net.FileWebRequest.GetResponseCallback(Object state)​
​ --- Inner Exception ---​
​ System.IO.DirectoryNotFoundException​
​ - Could not find a part of the path 'D:\Download\Application%20Files\SmartSource.MediaManager_1_1_0_201\SmartSource.MediaManager.exe.manifest'.​
​ - Source: mscorlib​
​ - Stack trace:​
​ at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)​
​ at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)​
​ at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)​
​ at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, Boolean useAsync)​
​ at System.Net.FileWebStream..ctor(FileWebRequest request, String path, FileMode mode, FileAccess access, FileShare sharing, Int32 length, Boolean async)​
​ at System.Net.FileWebResponse..ctor(FileWebRequest request, Uri uri, FileAccess access, Boolean asyncHint)​

​COMPONENT STORE TRANSACTION DETAILS​
​ No transaction information is available.​

​不知道是否还有其它方式能获取到附赠软件?​

2014年10月12日 21:00

1.你说的是我的戴尔下载,这个是可以在线下载的,不过注意是:本网站仅支持 Internet Explorer
。从此处 下载IE,不能用其他浏览器,第二要求左上角的语言选择中国。还需要注册戴尔账号登陆即可在线扫描出厂软件进行下载。

2.如果上面这个在线工具无法使用或报错,可以用新的工具代替:Dell Digital Delivery是在购买PC的同时购买软件的一种简便新方法。您可以在特定系统上自动下载和安装可用软件。只需连接互联网并等待几分钟,就可以享受到定制的戴尔服务,也就是说,无需长久等待即可立即恢复正常工作。
下载地址:http://downloads.dell.com/FOLDER01697861M/77/DellDigitalDelivery.2.7.1000.0_setup_ZPE.exe

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