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sharkyheh
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Joined Tuesday, January 11, 2022
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sharkyheh

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sharkyheh • Joined 

January 11th, 2022

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sharkyheh
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3 years ago

Hello,My Inspiron 5680 is stuck on Aptio Ultilty Setup and it says. ROM IMAGE VERSION IS INVALID It gives me the option to click enter to yes update but doesn't allow me to. How do I fix this?

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Thanks Jesse for the follow-up. Unfortunately, I didn't have an eye in the sky in my son's room to actually see if a BIOS update was actually interrupted (he claims he did click the Install Updates at one point as he was sick of seeing the Dell inst

sharkyheh
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sharkyheh
's post

3 years ago

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My Inspiron 5680 PC appears to be have a dead motherboard, upon every boot up its stuck at the aptio Setup Utility unable to update and the message states ROM Image version is invalid. Assuming I have no way to fix, looking to replace the motherboard.  Anyone know exactly which motherboards wi

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I bought the PXWHK Dell motherboard on ebay.  Anyone know if my Windows 10 license will still work on the new board?

sharkyheh
commented on
sharkyheh
's post

3 years ago

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My Inspiron 5680 PC appears to be have a dead motherboard, upon every boot up its stuck at the aptio Setup Utility unable to update and the message states ROM Image version is invalid. Assuming I have no way to fix, looking to replace the motherboard.  Anyone know exactly which motherboards wi

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Tried what you suggested. No luck same outcome. 

sharkyheh
commented on
sharkyheh
's post

3 years ago

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My Inspiron 5680 PC appears to be have a dead motherboard, upon every boot up its stuck at the aptio Setup Utility unable to update and the message states ROM Image version is invalid. Assuming I have no way to fix, looking to replace the motherboard.  Anyone know exactly which motherboards wi

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Well.... I rolled the dice on ebay and bought an advertised 'no boot' replacement Dell 5680 motherboard for $30 plus shipping hoping it would 'work', no luck. Can't get the board to boot up when pushing the power button on my dell. The power supply

sharkyheh
commented on 's post

3 years ago

Hello,My Inspiron 5680 is stuck on Aptio Ultilty Setup and it says. ROM IMAGE VERSION IS INVALID It gives me the option to click enter to yes update but doesn't allow me to. How do I fix this?

S

Agree 100% to never blindly install Dell updates. Only install as needed.  Guess my son was sick of getting the annoying popup message. And now I have a dead computer. I guess I will await for any feedback from Dell Technicians before moving fo

sharkyheh
commented on 's post

3 years ago

Hello,My Inspiron 5680 is stuck on Aptio Ultilty Setup and it says. ROM IMAGE VERSION IS INVALID It gives me the option to click enter to yes update but doesn't allow me to. How do I fix this?

S

After checking with my son, he vaguely recalls clicking on a Dell update in the bottom right corner. I can only assume this tried to install an updated BIOS version and then this issue was introduced. No idea what version of the BIOS it was at befor

sharkyheh
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3 years ago

@Cyrilsmithva - Read my post here. And I pinged my Dell tech contacts about both threads.

sharkyheh
commented on
sharkyheh
's post

3 years ago

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My Inspiron 5680 PC appears to be have a dead motherboard, upon every boot up its stuck at the aptio Setup Utility unable to update and the message states ROM Image version is invalid. Assuming I have no way to fix, looking to replace the motherboard.  Anyone know exactly which motherboards wi

S

No bios updates were installed prior to contacting dell. It’s my son‘s computer and he said he did not install any updates.  

sharkyheh
commented on
sharkyheh
's post

3 years ago

S

My Inspiron 5680 PC appears to be have a dead motherboard, upon every boot up its stuck at the aptio Setup Utility unable to update and the message states ROM Image version is invalid. Assuming I have no way to fix, looking to replace the motherboard.  Anyone know exactly which motherboards wi

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There was no BIOS update applied when I worked with Dell Support as it is impossible to get to the boot menu to select to boot from USB as it always goes to the hung Aptio Setup utility where it states "ROM Image Version is Invalid". Ever since this

sharkyheh
commented on
sharkyheh
's post

3 years ago

S

My Inspiron 5680 PC appears to be have a dead motherboard, upon every boot up its stuck at the aptio Setup Utility unable to update and the message states ROM Image version is invalid. Assuming I have no way to fix, looking to replace the motherboard.  Anyone know exactly which motherboards wi

S

I’m unable to even get to the F12 boot menu. Control escape upon boot up does give me the status bar with F2 F12 in the bottom right corner.  But each one takes me to the invalid ROM image message.  Have tried multiple reboots. Same result

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