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U2720Q, USB-C upstream not working
Hello,
My U2720Q USB Type-C upstream port doesn't work. I tried it in a Windows desktop PC and in a MacBook Pro M1 2020 laptop. I tried the Type-C to Type-C and Type-C to Type-A cable that comes with this monitor.
Because of that problem, I can't update the firmware to see if that solves other problems that I have. The current version of my firmware is M2T101.
Are there alternative ways to update the firmware? Or any suggestion to solve this problem?
Thank you in advance.
DELL-Chris M
Community Manager
Community Manager
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17 de mayo de 2022 08:00
Update = After verifying ownership and completing troubleshooting, a DELL agent setup a U2720Q exchange.