Hello everyone. I have a similar problem with the keyboard of an Inspiron 11 3147 model. The following keys only work intermittently after tapping them several times: ESC, ~,TAB, CAPS, 1, Q, A, and Z. The laptop was 14 months old, just out of warrant

Thanks Milko_D That explains it completely. Dell should of stepped up to the the plate and repaired these. There is a great number of them for sale online for about $200 refurbished and $230-$250 new. I was surprised to find that. Additionally Dell C

Thanks for communicating your solution. I have done nothing to my PC and the issue of left side keys not working is improving slightly. Still, keys fail to work at start-up then after a short while they do work. For me....Dell should have stepped up

Hello everyone. I spent some more time troubleshooting the broken keyboard. I have an Inspiron 11, 3147 model with intermittent ESC, ~,TAB, CAPS, 1, Q, A, and Z keys that only work occasionally after tapping them several times. So far what I could f

I agree! Having same problem. Had another problem early on an the local computer store was having trouble figuring how to fix it. They finally called Dell, and guess what - they were aware of the problem but had not informed customers. Last Dell prod

And DELL remains silent, go figure??