About me

Adept in analyzing information system needs, evaluating end-user requirements, troubleshooting for information systems management. Actively involved in conducting and participating in various customer facing forums like Customer Quarterly business reviews and Tech Talks. I have knowledge and hands on experience on products from multiple vendors in the IT industry and have been working majorly on several EMC and Symantec products. An effective communicator with exceptional relationship management skills. Experience EMC Principal Engineer April 2014 – Present (5 months)|Bangalore Area, India Data Protection (DPAD) Currently doing coaching/consulting for NetWorker and related modules Vodafone India Services Pvt. Ltd. Manager in the role of consultant Vodafone India Services Pvt. Ltd. November 2012 – March 2014 (1 year 5 months)|Pune Area, India Working as a Manager for Vodafone International IT team (Backup and scheduling team). The prime responsibility is to manage the data protection framework of Vodafone UK, Ireland, Germany, Italy and rest of Europe. Managing technical and operations for an extremely huge backup infrastructure which consists of 70 Networker servers, 20 Netbackup servers, ACSLS, Avamar, Data Domain, EDL’s, DPA and several other backups solutions. The work profile includes Solutions, Design, Build and run activities. EMC Subject Matter Expert - Legato Networker May 2008 – November 2012 (4 years 7 months)|Bengaluru Area, India . Worked on critical/major technical escalations • Worked on trouble tickets following the process documentation, change management request with respect to infrastructure management service model of the company for the EMC Products & ESX server. • Built and maintaining backup and recovery environments. • Worked on different major and minor releases of Legato Networker 6.0, 7.1, 7.2, 7.3, 7.4,7.5, 7.6, 8.0 • Worked on Clariion CX300 etc. • Creating and assigning LUN’s, Meta LUNs, RAID groups. • Provide proactive remote support to premier clients as a part of infrastructure management services • Installing and configuring Legato Networker, Configuring Jukebox’s, Tape libraries, Pools, Groups, Schedules, and Cloning & Staging Policies. • Performing backup and recoveries. • Backup of ESX servers using VCB (Vmware Consolidated Backup) • Configuring DDS, Installation of Dedicated Storage Nodes. • Index maintenance, index backup and recovery. • Performing disaster recovery of the networker server, Windows Servers, Active directory. • Migration of networker server. • Performance tuning of the networker server. • Addressing device related issues. • Managing Storage management appliance. • Good understanding of Clariion and EDL. • Taking backups of Netapp and Celerra using NDMP. Symantec Advanced Product Support October 2006 – May 2008 (1 year 8 months)|Pune Area, India Advent Software Ltd System Administrator June 2005 – October 2006 (1 year 5 months)|Pune Area, India System Administrator MITCON Consultancy and Engineering Services Ltd Sahara India Junior Executive August 1999 – November 2004 (5 years 4 months)|Lucknow Area, India