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llouis22
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Joined Tuesday, August 29, 2017
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llouis22

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llouis22 • Joined 

August 29th, 2017

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llouis22
commented on
llouis22
's post

3 years ago

L

My Precision 5550's internal microphone(s) have worked fine until today, when I was on a Zoom meeting. I'm not sure if they were working before the meeting or quit working during the meeting. I've tested the microphone on other apps, such as recording apps, but there is no sound coming from the mi

L

Ah good old Microsoft and their sub-standard audio approach...sigh!

llouis22
commented on
llouis22
's post

3 years ago

L

My Precision 5550's internal microphone(s) have worked fine until today, when I was on a Zoom meeting. I'm not sure if they were working before the meeting or quit working during the meeting. I've tested the microphone on other apps, such as recording apps, but there is no sound coming from the mi

L

I've been through that troubleshooter too, with the same result. I don't have any external mic to test with, but everything else seems similar to your case. Does your Control Panel>Sound look like this screenshot?  There's no slider on the

llouis22
commented on
llouis22
's post

3 years ago

L

My Precision 5550's internal microphone(s) have worked fine until today, when I was on a Zoom meeting. I'm not sure if they were working before the meeting or quit working during the meeting. I've tested the microphone on other apps, such as recording apps, but there is no sound coming from the mi

L

I know what you mean. It looks like I will have to reinstall windows to fix this.  I wonder how many other people have had the same thing happen?  It's just the microphone... I've been able to record system sounds, and the output is still

llouis22
commented on
llouis22
's post

3 years ago

L

My Precision 5550's internal microphone(s) have worked fine until today, when I was on a Zoom meeting. I'm not sure if they were working before the meeting or quit working during the meeting. I've tested the microphone on other apps, such as recording apps, but there is no sound coming from the mi

L

Did you ever get your mic working again? I haven't, but I'm still trying stuff  

llouis22
liked 's comment

3 years ago

Woah!!! how is this possible??? Mine (also Precision 5550) also stopped working today (04/06/2022).... Just the microphone. Speakers working fine. I did all the steps you did. I tried different apps to record, reinstalled the drivers as well. No luck

llouis22
commented on
llouis22
's post

3 years ago

L

My Precision 5550's internal microphone(s) have worked fine until today, when I was on a Zoom meeting. I'm not sure if they were working before the meeting or quit working during the meeting. I've tested the microphone on other apps, such as recording apps, but there is no sound coming from the mi

L

That is weird! I wonder if there could've been some update that broke it?

L

llouis22
posted a question

April 6, 2022

3 years ago

My Precision 5550's internal microphone(s) have worked fine until today, when I was on a Zoom meeting. I'm not sure if they were working before the meeting or quit working during the meeting. I've tested the microphone on other apps, such as recording apps, but there is no sound coming from the mi

L

llouis22
posted a question

July 13, 2021

4 years ago

Hello, I am attempting to decrypt files I copied from my Dell Encrypted Thumb Drive. I encrypted the thumb drive with my Dell laptop and then I added image files to it.  That part went fine. My image printer service requires non-encrypted thumb drives, so I took the encrypted thumb drive to

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llouis22
posted a question

February 7, 2019

6 years ago

Hi, Recently, my hard drive crashed. I installed a new one but don't have any disks to reinstall Windows 7.   However, I have the product key.   Is there a place on the Dell website to download an ins

llouis22
commented on
llouis22
's post

7 years ago

L

Hello, I have just re-installed Windows 7 Home Premium on my new hard drive successfully. However, I cannot connect to the network, and in Device Manager, there are missing network adapters.   I ran the driver disk utility, which came with this laptop, and all of the network drivers there

L

Thanks for your very helpful information. I did go to my Device Manager and found the VEN and DEV IDs. My usb drivers also apparently were not installed, as the drivers I downloaded were on a usb flash drive, and the old catch 22, as I did not have

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