XPS 9570 - High CPU Temperature after Windows Update (Windows 11: 23H2 2024-04)

Hello,

after the latest Windows 11 update in April, the CPU of my XPS 15 9570 ran hot (measured up to 100 celcius with open-hardware monitor), the fan kept running on full throttle and a few times a day the computer suddenly shut down (overheating).

I first uninstalled the Windows update and the problem was gone again. I had initially blocked the new update, which is only possible for a maximum of 5 weeks. Then you're forced to update by Microsoft. Installation of other Microsoft software (current teams version) has now automatically reinstalled the update and it can no longer be uninstalled.

I have experimented a lot, found similar problem reports where Windows Defender was suspected. Deactivation didn't help. I carried out all possibly Dell-updates, also checked the BIOS and updated. (Latest BIOS version for my device which is approx. 5 years old, dates from 2022. It was already up to date). Now I have deactivated all dell services through the task manager. Among other things, the service:

- Dell SupportAssist Remediation

As of now, this seems to resolve the problem. Questions: Are there similar experiences? Are Dell's problem solutions to be expected for a 5 years old device? Can I leave all the Dell services deactivated without hesitation? Any downsides?

Thanks!

Andreas