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XPS 15 just boots to black screen every time :( Any ideas?
I have a 2021 Dell XPS 15 9510 i7-11800H. It just boots to the black screen sometimes I will get the Dell logo and then ti goes black, sometimes I dont even get the dell logo, its just black
Strange thing is if I force it to power down holding the power button, SOMETIMES it will actually boot and the screen will come on and I can enter windows and use the computer, but thats maybe 1 in 6 times, the rest of the time it doesnt work. I can see it is trying to boot, might just be a display issue. I can see th ered lights near the camera flashing to identify my face to login, etc., but just stays black. Any ideas? Thank you
miketbg
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September 10th, 2024 15:48
This is the same behaviour I started having with an XPS 13 9310, did you apply a Firmware or UEFI update recently ?