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June 24th, 2024 15:43

XPS 14 9440 display issue, rgb dots and flickering issue

Imagine buying a 2100 euro laptop with premium support plus and you get an issue within 20 days and because you are out of 14 days return policy, you need to repair it with refurbished part.

1. Bought  XPS 14 9440 on 9th May and it got delivered on 21st May

2. Display flickering issue and rgb dots started in the 2nd week of issue and after looking online, I thought there is some driver issue and to give it some time.

3. Logged complain with dell on 10th June and issue was still there till 23rd June. Asked for replacement but it got rejected on 24th June and now dell support is suggesting to get it repaired with no guarantee of refurbished part.

I always recommend everyone to buy dell but after this experience I will never recommend anyone to buy dell.


My first laptop in 2010 was dell.

My friend she bought dell xps 13 plus and got display issue, she was lucky she complained on the 10th day, got replacement and the same display issue came and she got the refund.


<Soliciting other users to act is a violation as defined by Dell. Read the Forum Code of Conduct. DELL-Admin>

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17.1K Posts

June 26th, 2024 06:02

Have you tried reinstalling the video card drivers? If not, please do so.

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

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