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April 26th, 2024 07:18

Touchpad driver breaks every time I reset the laptop XPS 9510

XPS 15 9510

XPS 15 9510

Every time I switch the XPS 9510 laptop off and reboot the touchpad driver breaks. It says the I2C HID Device can't start and to get the touchpad working I have to uninstall the driver in control panel and then hit 'scan for hardware changes' which gets it working again. It's super annoying, everything is 100% up to date on my laptop btw and recently did clean install, any fixes out there? Thanks.

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April 26th, 2024 11:26

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

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