Start a Conversation

Unsolved

I

7 Posts

2795

February 28th, 2020 09:00

Error updating the BIOS ME region of Dell laptop XPS 13 9530. Help please

 

An error occurred when updating the BIOS to version 1.12.2: ME update failedphoto_2020-02-28_20-51-49.jpg

BIOS installation fails. The laptop works without problems, but when loading immediately after the DELL screen, two errors appear:

(a7) Me FW Downgrade - Request MeSpiLock Failedphoto_2020-02-22_16-32-34.jpg

after

Error sending End Post message to ME: HECI disabled, proceeding with boot!

1-2 minutes

photo_2020-02-22_16-38-43.jpg

I had completely erased the factory dell disk with all partitions, so it is not possible to restore the BIOS from it. I did a BIOS downgrade from version 1.12.2 to 1.6.1. But the error when updating ME remains. Also, when loading, the message (a7) Me FW Downgrade - Request MeSpiLock Failed is displayed. The second boot error appears with BIOS version 1.9.0. I installed drivers for pure win 10 for ME from the Dell site and from the official site. Disabled TPM. This does not solve the problem when installed.

Dell XPS 13 9350 Service Tag:      |   Express Service Code: 

1 Message

July 30th, 2020 21:00

Can you fix this?

10 Elder

 • 

25.8K Posts

July 31st, 2020 03:00

The answer is no - you cannot downgrade the ME firmware.

 

No Events found!

Top