Start a Conversation

Solved!

Go to Solution

Closed

1 Rookie

 • 

1 Message

1387

May 1st, 2024 11:07

Camera not detected in Ubuntu 24.04, XPS-9320

There is no driver available for camera of XPS-9320 at Ubuntu 24.04, tried to install drivers from 22.04 but didn't work out.

Moderator

 • 

17.1K Posts

May 2nd, 2024 10:04

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

The online XPS 13 Plus 9320 Drivers & Downloads page shows all that Ubuntu 24.04 is not tested/validated By Dell.

(edited)

1 Rookie

 • 

2 Posts

May 23rd, 2024 08:39

The camera is not working too with my Dell Inc. XPS 9315

1 Rookie

 • 

3 Posts

May 26th, 2024 06:50

same problem here with a XPS 9340, camera not detected and no way to make it work!

1 Rookie

 • 

3 Posts

May 28th, 2024 19:58

@DELL-Jesse L​ 

I guess we simply need working drivers!

1 Rookie

 • 

2 Posts

May 29th, 2024 14:55

I have the same problem on a new developer edition 9320 that came with 22.04, also the computer does not sleep and wake properly.  Please release appropriate drivers for 24.04.

1 Rookie

 • 

2 Posts

May 29th, 2024 16:01

Dell support is not helpful and barricades behind the sentiment that the OS of a computer can never be upgraded (which is an absurd stance).  Original quote:

> I would request you to install Ubuntu 22.04 LTS OS, as the warranty and support is limited to shipped OS only.

> Thanks for understanding.

1 Rookie

 • 

1 Message

June 24th, 2024 23:02

I have U22.04 installed as supplied but have also install U24.04 as dual boot. Sure enough, the webcam works under U22.04 which includes a proprietary driver from Dell. The U24.04 installation does not have a proprietary driver and the webcam cannot be found using Zoom. It would be appreciated if Dell could make a proprietary webcam driver available for U24.04.

I have an older XPS13 (9333) on which I have installed U24.04 and everything works including its webcam which doesn't require a proprietary driver. Dell's relunctance to provide a driver is not doing them any favours as U24.04 is supposed to be the latest Long Term Support version of Ubuntu, replacing U22.04.

1 Rookie

 • 

1 Message

June 28th, 2024 18:21

same problem xps 9340, on ubuntu24.04

1 Rookie

 • 

1 Message

July 5th, 2024 01:38

same problem with xps 9320 :( 
Please,  release appropriate drivers for ubuntu 24.04.

1 Rookie

 • 

1 Message

July 31st, 2024 11:00

Same problem on XPS 9320 with linux mint 22 based on <Non-supported. DELL-Admin> ubuntu 24.04.

(edited)

No Events found!

Top