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1 Rookie

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2 Posts

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August 13th, 2024 13:49

XPS 8960, turns itself off

XPS 8960 Windows 11. Seemingly turns itself off when not being used. Must be unplugged and plugged in before it will start. Start button alone won't restart the computer. Doesn't look like any of my anti spy/malware/virus programs are making it shut off.

10 Elder

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44.6K Posts

August 14th, 2024 23:46

Start by running the PSU BIST, using the instructions for a PC without a PSU test button on the back.

isGoodTroubleshooting

1 Rookie

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2 Posts

August 17th, 2024 00:38

@RoHe​  Thanks I will try it. Thought I had it licked when I turned off malwarebytes but after 4-5 days it did it again.

10 Elder

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44.6K Posts

August 17th, 2024 03:01

And read my comments in this similar thread too.

10 Elder

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44.6K Posts

August 21st, 2024 17:44

Read this too....

6 Professor

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8.4K Posts

August 23rd, 2024 02:36

@wollverine​ 

Does PSU have a clicking problem when PC is put to sleep?

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