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July 10th, 2024 15:52

XPS 8930, problem with network card upload ratio

XPS 8930

XPS 8930

After numerous tests, I identified that the network card provided me with a download speed of around 980 Mbps and an upload speed of 2 to 3 Mbps.

I used a USB <-> RJ45 connector and connected my network cable to it. Everything works fine.

My question is this: Can I install a new network card and if so what specifications do I need to meet.

Thank you

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85 Posts

July 10th, 2024 17:06

Yes. You can install a new network card. 

I have installed this version in one of the PCI-e slots. It was plug and play

https://www.amazon.com/gp/product/B0BG685PKM/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

Before you do that, have you tried disabling all Killer network software and services? That throttles network speeds.  See this thread.

https://www.dell.com/community/en/conversations/xps-desktops/killer-web-download-speed-killer-now-rivet-networks/647fa419f4ccf8a8dea31041?keyword=killer%20net

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25.3K Posts

July 10th, 2024 17:37

Before you do anything with the hardware (or software), what type of Internet service do you have?  If it's cable or ADSL, what you're seeing is likely perfectly normal -- fast download, slow upload.

Unless you have fiber internet, which is synchronous (same speed up/down), there is no issue.

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July 10th, 2024 19:33

@ ejn63 Hello, I have a 3.5 Mbps fiber optic connection.

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3 Posts

July 10th, 2024 19:36

@Hokie_Shankar Very interesting solution, there's enough room in this tiny tower?

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85 Posts

July 10th, 2024 20:55

@mrochette01​  Yes!

My RTX 4060 takes two slots and the network card went into the 3rd slot (circled)

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85 Posts

July 10th, 2024 22:35

@ejn63​ : I have had cable for a long time. My download speed is 1400 Mbps (used to be 940 Mbps) and upload speed is 40 Mbps.  OP has 2Mbps upload speed and that does not seem normal.

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6.6K Posts

July 11th, 2024 00:18

Follow the instructions on this thread to disable all Killer services, your upload speed will be restored https://www.dell.com/community/en/conversations/xps-desktops/how-to-stop-killer-services-from-restarting/64a3fbc3f4ccf8a8dea52e14

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85 Posts

July 11th, 2024 11:23

Once you uninstall KIller services, follow these instructions to prevent future installation of Killer services with Windows updates. Even then, it is advisable to periodically check to ensure that these killer and rivet services are not running.


https://www.intel.com/content/www/us/en/support/articles/000058940/wireless/wireless-software.html?wapkw=disable%20killer

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85 Posts

July 11th, 2024 11:26

In my case, I had network speed reduction (download) even after disabling Killer services.  It turned out that my Norton 360 was doing that. Once I uninstalled Norton, I got my 1400Mbps download speed back.  I now use Microsoft defender (office  365 subscription) exclusively.

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