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XPS 8930, any game / intensive program will throttle my cpu across the board
I have consistently used this computer to run games on my primary monitor while playing videos / viewing webpages, but recently my CPU feels strangely throttled any time I run a game with intensive 3d graphic rendering. I have tried this with games varying in CPU load such as enter the gungeon, dying light, and an emulator for ps3. All attempts yield the same result, as soon as CPU is diverted to render the game all my secondary processes begin to get throttled and die.
In Dying Light for example, I can watch a video mostly smoothly while in the main menu but as soon as I leave a loading screen and begin loading a 3d environment my browser will act as if the game were taking all my processing power, immediately buffering infinitely as the page dies. If I try to reload the page it will be stuck on a gray featureless screen for every page, and if I come back in a while it will yield the webpages response for "unable to establish a connection"
Checking task manager while the 3d rendering is throttling the rest of my processing will show relatively normal results, with memory hovering between 60-70% and CPU varying by the game. I have noticed that the memory % rarely reaches past 75%, but any browsers or launchers will act as if I was pushing 100%. When I reach the pages eventually they consistently show that the page was unable to establish an internet connection, but my connection is fine on a few other devices I tested and the speed test showed 22mb up and 26mb down which is standard. I am confident that the issue is not within my internet as my youtube video will have been loaded for the next few minutes but still die off as soon as I begin rendering a game.
Since my PC is responding to a 75% memory load as if it were 100%, I worry that there is an error in one of the two memory sticks I have installed (both default from prebuilt XPS 8930 specs). I really am not knowledgeable enough to make a significant determination but I feel confident that the issue lies somewhere within the process of my ram processing the games rendering. Any help would be great appreciated :D
casbury21
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June 24th, 2024 18:48
For full clarity the memory not going above 75% might just be superstition leading me to believe that 1/4 of my ram is working improperly. Despite this I am certain that the memory usage % wasn't ever at a drastic state such as upper 90s or 100%, despite my PC responding as if the memory / processing power were completely used up. Upon closing the problem game / process it takes roughly 5-10 minutes or a restart for my secondary processes to recover and begin loading normally.
RoHe
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June 26th, 2024 00:28
Version of Windows?
Do you have an add-in GPU or only onboard Intel Graphics?
How much RAM is installed?
How much free space is available on your C: drive?
For starters, when was last time you replaced the motherboard battery? If it's old, I'd start there:
If that doesn't help, reboot, tap F12 to open the menu and select option to run diagnostics. Run all of them and read the report when they're done. That may point you in the right direction.
Back at the desktop, right-click Start>Run>msinfo32.exe and press Enter. How much RAM does it say is physically installed and how much is available? Does that match your specs?
How much junk is running in the background? Disable or uninstall unnecessary apps loading at every boot (SupportAssist, Dell Update, Adobe Updater, etc).
Right-click Start>Run>services.msc. When that opens, double-click each Killer service (and xTend, if any) and set the Startup type to disabled. When all are disabled, exit services.msc and reboot. Does that help?
Have you scanned thoroughly for malware recently? Malwarebytes (free) is a good tool for this.
Any signs CPU is being throttled because of heat? Are all fans working, CPU, case, GPU (check diagnostics report)? You might want to install a free app like HWMonitor, Speccy or HWinFO64 to monitor CPU and GPU temps.
(edited)
JamieLinux
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July 5th, 2024 23:45
Excluding any type of thermal throttling. Just disable HW Acceleration in your browser and reload the video should work fine after that. Or you can try disabling the Nvidia overlay or AMD. Windows can get cranky when it thinks that you are trying to record your browser due to shadowplay or AMD screen recording software.