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June 4th, 2015 04:00

schedule os patch fail on Edge

schedule os patch fail on Edge

Hello,

Edge patch schedule fail but working on the core.

We restarting the server but still not working,

How can we solve this problem ?

Thank You

42 Posts

June 4th, 2015 04:00

Hi,

We have WSM V.5.0.1,

The patch operation failed it self on edge server while Parent Image CRC Check step with Delta, we schedule it with no use,

but ithe operations finished successfully on core server and distributed to the devices.

Thank You

200 Posts

June 4th, 2015 04:00

Is there enough disk space on the Edge server side?
When CRC checksum comparision fails, this could be the result of a problem with the copy process.
Please file a Case in Customer Self-Service Portal, attach a fully completed WSM Troubleshooting Form and the WSM log files from the Core and Edge Server.


 #Iwork4Dell

200 Posts

June 4th, 2015 04:00

Hi,
you don't have to schedule the distribution of the patch to the Edge Server if it is in the same site.
Take a look at the WSM How-To and compare it to your steps to find out if there is a difference.
If you still encounter issues, please provide clear instructions so we are able to find out what exactly you are trying to achieve.

 


#Iwork4Dell

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