Things that would help to know: 1- Include the current firmware that is currently installed on your client. 2- What firmware version are you trying to install 3- What file are you trying to download 4- What is the filename you are trying to import with the USB Firmware Tool.
Roger Montalvo Visit our Dell Wyse Thin Client Knowledge Base and Manuals web site at www.wyse.com/KB Visit our Dell Wyse PocketCloud Knowledge Base and Manuals web site at http://pocketcloudsupport.wyse.com/forums [SIGPIC][/SIGPIC]
From what firmware version are you upgrading from? You may need to install the Compatibility Kit first. Look in the Downloads section for the Z90S7/Z90D7/Z90DE7 under "Archive" for the "2nd Gen Compatibility Kit"
Roger Montalvo Visit our Dell Wyse Thin Client Knowledge Base and Manuals web site at www.wyse.com/KB Visit our Dell Wyse PocketCloud Knowledge Base and Manuals web site at http://pocketcloudsupport.wyse.com/forums [SIGPIC][/SIGPIC]
Things that would help to know: 1- Include the current firmware that is currently installed on your client. 2- What firmware version are you trying to install 3- What file are you trying to download 4- What is the filename you are trying to import with the USB Firmware Tool.
Kappa.IT
3 Posts
0
June 10th, 2015 05:00
Hello All,
I do have the same problem on a D90d7.
I've tried 3 different packages without success.
From d90d7 download section there isn't any compatibility package...
(https://appservices.wyse.com/pages/s...mbedded%20(WES)) )
So who do I upgrade it?
Thanks
Dj Oracle
2 Posts
0
June 10th, 2015 05:00
+1 Getting the exact same thing now. 8Gb USB key, Z90S7, pretty much the exact same setup and same error.
Rmontalvo1
623 Posts
0
June 10th, 2015 05:00
Things that would help to know:
1- Include the current firmware that is currently installed on your client.
2- What firmware version are you trying to install
3- What file are you trying to download
4- What is the filename you are trying to import with the USB Firmware Tool.
Roger Montalvo
Visit our Dell Wyse Thin Client Knowledge Base and Manuals web site at www.wyse.com/KB
Visit our Dell Wyse PocketCloud Knowledge Base and Manuals web site at http://pocketcloudsupport.wyse.com/forums
[SIGPIC][/SIGPIC]
Rmontalvo1
623 Posts
0
June 10th, 2015 05:00
From what firmware version are you upgrading from? You may need to install the Compatibility Kit first. Look in the Downloads section for the Z90S7/Z90D7/Z90DE7 under "Archive" for the "2nd Gen Compatibility Kit"
Roger Montalvo
Visit our Dell Wyse Thin Client Knowledge Base and Manuals web site at www.wyse.com/KB
Visit our Dell Wyse PocketCloud Knowledge Base and Manuals web site at http://pocketcloudsupport.wyse.com/forums
[SIGPIC][/SIGPIC]
Kappa.IT
3 Posts
0
June 10th, 2015 05:00
Originally Posted by RMontalvo
1- Include the current firmware that is currently installed on your client.
2- What firmware version are you trying to install
3- What file are you trying to download
4- What is the filename you are trying to import with the USB Firmware Tool.
1- 830.4096
2- those there : https://appservices.wyse.com/pages/s...mbedded%20(WES))
I've tried all without success (less recent is currently 837)
3 - those from link below
4 - I'm trying to import the rsp file from download firmware.
Thanks,
Thiebauld
Kappa.IT
3 Posts
0
June 12th, 2015 03:00
OK,
I've redownload everything and I've been able to make it install.
Thanks for your support.