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March 17th, 2023 04:00

Wyse 5070 Thinos 9 Citrix and logitech webcam does not work

Hello,

we have 50+ Wyse 5070 with thinos 9 that connect to a Citrix 7 RDS 1912 LTSR farm

Some have a logitech HD pro webcam C920.

The webcam does not work.  On our Wyse 5070 with Windows 10 IOT it works.

Are there some known problems with this configuration?

Greetings

Andreas

3 Apprentice

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736 Posts

March 20th, 2023 06:00

Are you testing with the latest ThinOS build (2211) and CWA package, 22.9?

What application are you testing with?

Admin guide

https://dl.dell.com/content/manual64032097-dell-wyse-thinos-2205-2208-and-2211-administrator-s-guide.pdf?language=en-us&ps=true

Page 112

● On the VDA, HDX RealTime Webcam Video Compression is enabled by default. Additional configurations are not required.
Dell Technologies recommends using Citrix VDA version 1912CU3 or later.

Page 113

By default, ThinOS only supports webcam redirection feature for 32-bit apps. To enable webcam redirection feature for 64-bit
apps, see Enable HDX RealTime Webcam Video Compression for 64-bit apps.

 

 

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