Cannot restart from Wyse Management Suite 1.3

I have no idea what I did.

I have a new install and new 3040.

when testing and trying my first policy, I would make a change to the policy, and then tell the device to restart.  (i have yet to hear back if a restart is needed after a policy change)

anyway

that was going fine.   But after sitting for a night, I can no longer restart a device from Wyse Management Suite, sending a message isn't working anymore either.

It give the apperance that it did what it's suppose to do, no errors or anything, device will show it checked in, but it doesn't restart. 

I even removed teh device from the policy, unregistered it, re-registered it, and still can't restart it from Wyse Management Suite. 

any ideas?